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- Tasks: Help customers with billing and meter readings while building supplier relationships.
- Company: Join a leading global energy management company making a difference.
- Benefits: Enjoy 25 days holiday, healthcare, and a company pension.
- Why this job: Gain valuable experience in energy operations and customer journey design.
- Qualifications: Previous experience in an Energy Supply Company and strong communication skills required.
- Other info: This is a 6-month hybrid contract based in Bedford.
The predicted salary is between 16200 - 19800 £ per year.
We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company. Responsibilities of the Energy Operations Advisor Ensure timely and accurate bills for our customers. Establishing relationships with key suppliers. Responding to queries and raising service desk tickets where needed. Working with partners around settlement validations and exceptions of meter readings. Provide input into the development of communications for events in the customer journey. Refining requirements, managing backlog and providing input on User acceptance testing and running platform. Providing assistance to finance in validating industry invoices. Requirements for a successful Energy Operations Advisor Experience working within an Energy Supply Company previously. Experience designing customer journeys for a multi-channel digital platform Flexible with excellent multitasking skills. Keen to learn. Good communication skills Understand meter reading and billing What our Client offers 25 days holiday Employee share scheme Healthcare Company pension Company employee care scheme
Energy Operations Advisor employer: Allstaff Recruitment Careers
Contact Detail:
Allstaff Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Operations Advisor
✨Tip Number 1
Familiarize yourself with the latest trends in energy management and billing processes. This knowledge will not only help you during interviews but also demonstrate your commitment to the industry.
✨Tip Number 2
Network with professionals in the energy sector, especially those who have experience in energy supply companies. They can provide valuable insights and may even refer you to opportunities within their organizations.
✨Tip Number 3
Prepare to discuss your experience with customer journey design and how it relates to a multi-channel digital platform. Be ready to share specific examples of how you've improved customer experiences in previous roles.
✨Tip Number 4
Showcase your multitasking abilities by preparing examples of how you've successfully managed multiple projects or tasks simultaneously. This will highlight your flexibility and efficiency, which are key for this role.
We think you need these skills to ace Energy Operations Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Energy Operations Advisor position. Highlight the key responsibilities and requirements, and think about how your experience aligns with them.
Tailor Your CV: Customize your CV to reflect your relevant experience in energy supply and customer journey design. Use specific examples that demonstrate your multitasking skills and ability to communicate effectively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also shows your enthusiasm for the role. Mention your understanding of meter reading and billing processes, and how you can contribute to the company's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Allstaff Recruitment Careers
✨Show Your Energy Industry Knowledge
Make sure to highlight your previous experience in an Energy Supply Company. Be prepared to discuss specific projects or roles that demonstrate your understanding of energy management and customer billing processes.
✨Demonstrate Multitasking Abilities
Since the role requires excellent multitasking skills, prepare examples from your past work where you successfully managed multiple tasks or projects simultaneously. This will show your ability to handle the demands of the position.
✨Communicate Clearly
Good communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you would handle customer queries or collaborate with suppliers.
✨Be Ready to Discuss User Acceptance Testing
Since the job involves providing input on User Acceptance Testing, familiarize yourself with the process. Be ready to discuss any relevant experience you have and how you can contribute to refining requirements and managing backlogs.
