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- Tasks: Coordinate care schedules and support staff to ensure top-notch service delivery.
- Company: Join Yes Care Services, a leader in community care with a commitment to excellence.
- Benefits: Enjoy a competitive salary, mileage allowance, and opportunities for career growth.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Experience in care coordination is preferred; strong communication and organisational skills are essential.
- Other info: Participate in an on-call rota for emergency support, ensuring flexibility.
The predicted salary is between 30000 - 42000 £ per year.
Location: St Helens (Office-Based & Community)
Salary: Competitive Salary
Hours: Full-Time
Join Yes Care Services and help us deliver outstanding care in the community! We are looking for a highly organized and dedicated Care Coordinator to join our St Helens branch. This is a vital role in ensuring the smooth and efficient delivery of care services, supporting both our staff and Service Users.
Your Role & Responsibilities:
- Scheduling & Coordination: Organize and manage rotas to ensure Service Users receive timely, high-quality care
- Client Assessments: Assist in conducting assessments of tasks and risks to create personalized care plans
- Supporting Care Staff: Provide ongoing guidance and support to care workers, ensuring high standards are met
- Liaising with Stakeholders: Communicate with Service Users, families, and healthcare professionals to ensure seamless care delivery
- Problem Solving: Address and resolve any scheduling issues, staff absences, or last-minute changes efficiently
- On-Call Support: Participate in the out-of-hours rota (1 in 4 weekends & 1 night per weekday) to provide emergency support
What We Offer:
- Competitive salary & mileage allowance
- Career development & progression opportunities
- Ongoing training & professional support
- A friendly, supportive team environment
What We're Looking For:
- Experience in care coordination or a similar role (preferred)
- Knowledge of care planning & scheduling software (advantageous)
- Strong organizational and problem-solving skills
- Excellent communication and leadership abilities
- Full UK driving license & access to a vehicle at all times
- Ability to work under pressure in a fast-paced environment
Care Coordinator St Helens Branch in St. Helens, Merseyside employer: YES Care Services
Contact Detail:
YES Care Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator St Helens Branch in St. Helens, Merseyside
✨Tip Number 1
Familiarise yourself with care coordination software and tools. Since knowledge of scheduling software is advantageous for this role, take some time to explore popular platforms used in the industry. This will not only boost your confidence but also show us that you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills. As a Care Coordinator, you'll be liaising with various stakeholders, including service users and healthcare professionals. Practising clear and effective communication can help you stand out during interviews and demonstrate your ability to manage relationships.
✨Tip Number 3
Prepare for situational questions related to problem-solving. Given the nature of the role, you may be asked how you would handle specific challenges, such as staff absences or scheduling conflicts. Think of examples from your past experiences where you've successfully navigated similar situations.
✨Tip Number 4
Show your passion for care services. We want to see that you genuinely care about improving the lives of service users. Be ready to discuss why you’re interested in this role and how your values align with our mission at Yes Care Services.
We think you need these skills to ace Care Coordinator St Helens Branch in St. Helens, Merseyside
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination or similar roles. Emphasise your organisational skills and any experience with care planning and scheduling software.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your skills and experiences make you a perfect fit for the Care Coordinator role at Yes Care Services.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved scheduling issues or supported staff in previous roles. This will demonstrate your ability to handle the challenges of the position.
Highlight Communication Abilities: Since the role involves liaising with various stakeholders, mention any relevant experiences where you effectively communicated with service users, families, or healthcare professionals. Strong communication is key!
How to prepare for a job interview at YES Care Services
✨Showcase Your Organisational Skills
As a Care Coordinator, you'll need to demonstrate your ability to manage schedules and coordinate care effectively. Prepare examples from your past experiences where you successfully organised rotas or managed multiple tasks simultaneously.
✨Highlight Your Communication Abilities
Effective communication is key in this role. Be ready to discuss how you've liaised with various stakeholders, such as service users, families, and healthcare professionals, to ensure smooth care delivery. Use specific examples to illustrate your points.
✨Demonstrate Problem-Solving Skills
The role involves addressing scheduling issues and staff absences. Think of instances where you've had to think on your feet and resolve problems quickly. Sharing these experiences will show your potential employer that you're capable of handling the pressures of the job.
✨Familiarise Yourself with Care Planning Software
If you have experience with care planning and scheduling software, make sure to mention it during the interview. If not, do some research on common tools used in the industry. Showing that you're proactive about learning can set you apart from other candidates.
