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- Tasks: Join our team to process sales and provide top-notch customer service daily.
- Company: Be part of a well-established manufacturing company near Carlisle, serving the agricultural and construction sectors.
- Benefits: Enjoy full training, a competitive salary, and a supportive work environment.
- Why this job: Perfect for those seeking a new challenge with opportunities for growth and development.
- Qualifications: Strong attention to detail, excellent IT skills, and a positive attitude are essential.
- Other info: Car transport is required due to the job location; flexible salary based on experience.
We are seeking a Customer Service and Sales Processor to join an expanding team at a well established manufacturing company near Carlisle. This is an ideal role for someone looking to transition into an administrative sales position, who has excellent attention to detail, or those looking for a new challenge with experience in a similar role. If you have a good attitude to learn and develop, we want to hear from you! Full training is provided.
Our client has an extensive customer base within the agricultural and construction industry who order products for new projects or builds. As a Sales Administrator, you will play a key role within the office servicing customers in a timely manner, generating quotes and processing orders on their internal SAP system, ensuring accurate data entry to generate the sale.
The Role: This role is heavily computer based, along with daily customer service, therefore we are looking for candidates who can demonstrate a keen interest in working in this type of role, with the ability to work under pressure and to tight deadlines. Customer Service skills are essential whilst being able to prioritise work and navigate customer requirements. This will form part of your daily routine.
Excellent IT skills are essential to undertake the role and experience using Microsoft packages are preferred. Experience of using SAP would be an advantage, but not critical as full training will be provided.
Hours: Monday - Friday, 40 hours per week
Salary: From £25,284 p/a. Salary can be negotiated depending on experience.
Due to the location of this vacancy, a car/own transport is essential.
For more details and to arrange an informal, confidential chat; please APPLY TODAY!
Customer Service and Sales Processor employer: Riverside Recruitment UK Ltd
Contact Detail:
Riverside Recruitment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service and Sales Processor
✨Tip Number 1
Familiarise yourself with the agricultural and construction industries. Understanding the products and services relevant to these sectors will help you engage more effectively with customers and demonstrate your interest in the role.
✨Tip Number 2
Brush up on your IT skills, especially with Microsoft Office and any basic SAP knowledge. Even if you haven't used SAP before, showing a willingness to learn and adapt to new software can set you apart from other candidates.
✨Tip Number 3
Practice your customer service skills by engaging in role-play scenarios. This will help you prepare for handling customer inquiries and processing orders efficiently, which are key aspects of the job.
✨Tip Number 4
Be ready to discuss how you manage pressure and tight deadlines. Think of specific examples from your past experiences that showcase your ability to prioritise tasks and maintain accuracy under stress.
We think you need these skills to ace Customer Service and Sales Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any administrative roles you've held and showcase your attention to detail, as these are key skills for the position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your willingness to learn and develop, and how your previous experiences align with the responsibilities of the Customer Service and Sales Processor position.
Highlight IT Skills: Since excellent IT skills are essential, be sure to mention your proficiency with Microsoft packages and any experience with SAP, even if it's minimal. This will show that you are prepared for the technical aspects of the job.
Showcase Customer Service Experience: In your application, provide examples of how you've successfully handled customer inquiries or processed orders in the past. This will demonstrate your capability to manage customer requirements effectively under pressure.
How to prepare for a job interview at Riverside Recruitment UK Ltd
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or exceeded customer expectations.
✨Demonstrate Attention to Detail
As the position requires accurate data entry and processing orders, emphasise your attention to detail. You could mention any past roles where precision was crucial, or even share a personal anecdote that illustrates this skill.
✨Familiarise Yourself with SAP and Microsoft Packages
While full training will be provided, having a basic understanding of SAP and proficiency in Microsoft Office can set you apart. Consider brushing up on these tools before the interview to show your initiative and readiness to learn.
✨Prepare for Pressure and Deadlines
The job involves working under pressure and meeting tight deadlines. Be ready to discuss how you've managed similar situations in the past, including any strategies you use to stay organised and prioritise tasks effectively.
