Children\'s Residential Team Leader

Children’s Services Team Leader Stoke on Trent, ST2 £35k including Sleep Ins. My client is a well-known, national Children’s Residential Care Company, renowned in the sector for offering modern residential care for children and young people. They believe that no child should be disadvantaged and that all children should be part of a community. The company consistently goes the extra mile to ensure comprehensive support packages produce positive outcomes for the young people in their care.

The services include short, medium, and long-term residential care packages, support and supervision for children and young people aged 8 to 18, and supported accommodation for individuals aged between 16 and 25. This is an excellent opportunity for a Deputy Manager to join the Children’s Home in Stoke on Trent, which works extremely well with external agencies including local authorities.

In return for hard work and commitment, you can expect competitive pay and conditions, a range of benefits, a high-quality induction, and ongoing training and development.

As the Team Leader, you will be responsible for supporting Support Workers. The Team Leader will be:

• Leading and supervising a team of care staff in Stoke on Trent children's residential home.
• Providing guidance, support, and mentorship to staff.
• Ensuring the team adheres to policies, procedures, and safeguarding regulations.
• Conducting staff meetings, appraisals, and performance reviews.
• Supporting with staff rotas and shift planning.
• Ensuring the wellbeing, safety, and welfare of the young people in the home.
• Responding appropriately to any incidents, safeguarding concerns, or disclosures.
• Providing emotional and practical support to children, ensuring their needs are met.
• Creating and maintaining care plans tailored to individual children’s needs.
• Encouraging children’s independence, life skills, and positive behaviours.
• Supporting with education, activities, and social engagement.
• Addressing and managing challenging behaviours using de-escalation techniques.
• Maintaining accurate records of children’s care plans, daily logs, and incidents.
• Ensuring compliance with Ofsted regulations and Children’s Home Standards.
• Completing risk assessments and following health and safety protocols.
• Monitoring and ensuring compliance with legislation and organisational policies.
• Participating in inspections and audits, providing evidence of good practice.
• Working alongside social workers, therapists, teachers, and healthcare professionals.
• Attending and contributing to multi-disciplinary meetings.

The ideal candidate for the Team Leader will have:

• NVQ Level 3/4 Residential Childcare.
• Experience working within a Children’s setting, at least 2 years.
• Experience in a supervisory or leadership role.
• Safeguarding training and knowledge of child protection procedures.
• Empathy, patience, and resilience when working with vulnerable children.
• Strong communication and interpersonal skills.
• Ability to handle challenging behaviours effectively.
• Excellent organisational and administrative skills.

Our client offers job satisfaction, long-term prospects, good pay and conditions, a pension, a range of share schemes, good training opportunities to help you achieve recognised qualifications, and a range of specially developed benefits:

• Employee Assistance Service including free & confidential advice on a range of issues including medical, financial, housing, legal, and tax.
• Pension contributions.
• Perk Box.
• Professional training, development, and career pathways.
• Wellbeing Programme.
• Recommend a Friend scheme.
• Long Service Awards.
• Employee Assistance Programme, including telephone advice line available 24/7 365 days.
• DBS paid for, and reimbursement of the Update Service charge.
• Long Service award of £750 when 5 years continuous employment.

If you have the relevant experience and are based in the Stoke on Trent area and would like to learn more, then please contact SaferHandCare and ask for Anna Ashley. Alternatively, submit your application for consideration.

Please note, SaferHandCare are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you in regards to any other suitable vacancies.