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For Companies At a Glance
- Tasks: Lead a retail team to deliver exceptional customer service and achieve store targets.
- Company: Join a growing lifestyle brand known for stylish designs and exceptional service.
- Benefits: Enjoy a competitive salary, bonuses, and employee discounts.
- Why this job: Be part of a fun, vibrant team that values ambition and personal growth.
- Qualifications: Previous retail management experience in fashion or footwear is essential.
- Other info: This role is handled by McCarthy Recruitment, committed to personalised service.
The predicted salary is between 23000 - 30000 £ per year.
Location: Horsham
Salary: Up to £27,000 per annum plus bonus + Employee Discount
Role: Permanent
OVERVIEW
As an Assistant Manager you will embody the brand and be its advocate inside and outside the business, motivating and developing your team while ensuring the service is as premium as our product. Our client wants managers to reflect the brand itself which is why fun, bright, and friendly personalities always shine. Show us you are proficient at managing a team and delivering exceptional service and prove you’ve got plenty of ambition, and we’ll reward you with a career you’ll want to shout about.
IDEAL CANDIDATE
- A confident and natural retail leader who can manage staff performance and support individuals to deliver.
- Previous experience working in a customer service focussed fashion or footwear retail environment is essential.
- A current Supervisor or Assistant Manager/Keyholder who is looking to progress.
- You will be a people person, naturally confident and have a can-do attitude.
- You will be an experienced manager working in a fashion, footwear or accessories retail environment which is focussed on service, people and delivering results.
- Punctual, reliable, and willing to go the extra mile for staff and customers alike, thriving on hitting targets and enjoying the satisfaction of working in a service led environment.
- You will be articulate, well presented and able to demonstrate a strong track record of retail achievements.
THE ROLE AND KEY RESPONSIBILITIES
- You will lead your retail store team to deliver exceptional customer service, tailoring every aspect of your store to your customer base, anticipating their needs and offering a best-in-class experience.
- Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork.
- Contribute to ideas that drive positive results in KPIs including sales and service.
- Ensuring service standards in store are constantly being offered in line with the company’s core values.
- You will be responsible for in store merchandising, creating window and in store displays that follow company guidelines but are targeted towards your local customer.
- Making commercial decisions on stock packages and displays using company reports to drive store sales.
- Monitoring the development of the brand through networking, holding customer events and sharing the feedback with head office.
- Communicating company policy and procedures to all team members in a professional manner.
OUR CLIENT
Since their conception as a family run business, our client has grown as a lifestyle brand going from strength to strength and still opening new stores. Today our client is well known for its high quality, stylish designs and exceptional service levels whilst remaining close to its original roots and brand values.
Commutable Locations: Ockley, Horley, Billingshurst, Storrington, Crawley
Assistant Manager employer: McCarthy Recruitment Ltd
Contact Detail:
McCarthy Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. As an Assistant Manager, you'll need to embody the brand and advocate for it, so understanding their ethos will help you connect better with the team and customers.
✨Tip Number 2
Showcase your leadership skills during any interactions. Whether it's in a casual conversation or a formal interview, demonstrate how you've motivated and developed teams in previous roles to highlight your suitability for the position.
✨Tip Number 3
Prepare examples of how you've successfully met sales targets and improved customer service in past roles. Being able to discuss specific achievements will set you apart as a candidate who can deliver results.
✨Tip Number 4
Network with current employees or others in the retail industry. Engaging with people who understand the company can provide valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management, particularly in fashion or footwear. Emphasise your achievements in customer service and team leadership to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for retail. Mention specific examples of how you've motivated teams and delivered exceptional service in previous roles.
Highlight Relevant Experience: In your application, focus on your previous roles as a Supervisor or Assistant Manager. Detail your responsibilities and successes in managing staff performance and achieving sales targets.
Showcase Your People Skills: Since the role requires a confident and friendly personality, include anecdotes that demonstrate your ability to connect with customers and inspire your team. This will help you stand out as a people person.
How to prepare for a job interview at McCarthy Recruitment Ltd
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry during the interview. Share specific examples of how you've gone above and beyond in previous roles, especially in customer service, to demonstrate your commitment to delivering exceptional experiences.
✨Highlight Leadership Experience
As an Assistant Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership roles, focusing on how you motivated your team, handled challenges, and achieved targets. Use concrete examples to illustrate your management style.
✨Understand the Brand
Research the company and its brand values thoroughly before the interview. Be ready to discuss how your personal values align with theirs and how you can embody the brand in your role. This shows that you're not just looking for any job, but are genuinely interested in contributing to their success.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to handle customer service scenarios. Practice responses that showcase your ability to think on your feet and provide excellent service, even under pressure.
