Financial Inclusion and Support Officer
Financial Inclusion and Support Officer

Financial Inclusion and Support Officer

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support residents with financial advice and help them manage debt effectively.
  • Company: Join the London Borough of Tower Hamlets, dedicated to community support and financial inclusion.
  • Benefits: Enjoy weekly payments, a personal account manager, and a welcome pack.
  • Why this job: Make a real impact by helping tenants regain control over their finances in a supportive environment.
  • Qualifications: Strong communication skills and ability to work independently are essential.
  • Other info: Ideal for those passionate about social impact and community support.

The predicted salary is between 28800 - 43200 £ per year.

My client at the London Borough of Tower Hamlets is looking for a Financial Inclusion and Support Officer to join their team to help support an ongoing project in the Council. The Officer must be able to communicate effectively at all levels and be able to work on own initiative with minimum support and closely with advice agencies, the Neighbourhoods team, and DWP to provide debt advice to support residents.

Provide robust financial advice and support to residents; make arrangements to clear debt owed enabling tenants to have better control over their finances. Providing support and sensitively persuade tenants to overcome barriers that prevent them from seeking help and to look at various available options preventing rent loss and reduced indebtedness to the THH.

To identify tenants in financial difficulty and take initiative to offer a range of financial advice options. Demonstrating knowledge and skills to sensitively interview and assess tenants' complex needs. Fact-finding and identifying where a resident may require additional support on financial issues, vulnerabilities, and employment.

If you have the skills and experience to take on this challenging role, then you are encouraged to apply.

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Contact Detail:

Ackerman Pierce Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Financial Inclusion and Support Officer

✨Tip Number 1

Familiarise yourself with the financial challenges faced by residents in Tower Hamlets. Understanding local issues will help you connect better with potential clients and demonstrate your commitment to their needs during interviews.

✨Tip Number 2

Network with professionals in the field of financial advice and support. Attend local community events or workshops related to financial inclusion, as this can provide valuable insights and connections that may benefit your application.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully supported individuals facing financial difficulties. Highlighting your problem-solving skills and empathy will show that you're well-suited for the role.

✨Tip Number 4

Research the various agencies and organisations that work alongside the London Borough of Tower Hamlets. Being knowledgeable about their services and how they collaborate can set you apart as a candidate who is proactive and informed.

We think you need these skills to ace Financial Inclusion and Support Officer

Effective Communication Skills
Financial Advice and Support
Debt Management
Empathy and Sensitivity
Problem-Solving Skills
Initiative and Self-Motivation
Knowledge of Financial Inclusion Strategies
Ability to Work with Vulnerable Populations
Collaboration with External Agencies
Fact-Finding and Assessment Skills
Negotiation Skills
Understanding of Housing Policies
Time Management
Adaptability to Changing Situations

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Financial Inclusion and Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in financial advice, support roles, and any work with vulnerable populations. Use bullet points for clarity and focus on achievements that demonstrate your ability to help residents manage their finances.

Write a Strong Cover Letter: In your cover letter, express your passion for financial inclusion and your commitment to helping residents overcome financial barriers. Provide specific examples of how you've successfully supported individuals in similar situations in the past.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Ackerman Pierce

✨Showcase Your Communication Skills

As a Financial Inclusion and Support Officer, effective communication is key. Be prepared to demonstrate how you've successfully communicated with various stakeholders in the past, whether it's residents, advice agencies, or team members.

✨Highlight Your Problem-Solving Abilities

This role requires you to identify tenants in financial difficulty and offer solutions. Share specific examples of how you've tackled similar challenges before, showcasing your initiative and ability to think on your feet.

✨Demonstrate Empathy and Sensitivity

You'll be working with vulnerable residents, so it's crucial to show that you can approach sensitive topics with care. Prepare to discuss how you've handled delicate situations in the past and how you can help tenants overcome barriers.

✨Research the Organisation and Its Values

Understanding the London Borough of Tower Hamlets and its commitment to financial inclusion will set you apart. Familiarise yourself with their projects and values, and be ready to explain how your goals align with theirs during the interview.

Financial Inclusion and Support Officer
Ackerman Pierce
Location: London
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  • Financial Inclusion and Support Officer

    London
    Full-Time
    28800 - 43200 £ / year (est.)
  • A

    Ackerman Pierce

    50-100
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