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For Companies At a Glance
- Tasks: Lead and inspire the Admin and Delivery Teams while ensuring top-notch customer service.
- Company: Join Bensons for Beds, a century-old leader in sleep wellness with 170+ locations.
- Benefits: Enjoy competitive salary, employee discounts, health cashback options, and career progression opportunities.
- Why this job: Be part of a dynamic team focused on excellence and personal growth in a supportive environment.
- Qualifications: Previous admin experience is essential; customer service skills are a plus.
- Other info: Flexible working hours and a culture of continuous learning await you!
The predicted salary is between 25000 - 35000 £ per year.
£29,702 + Benefits. Based in Ayr. Required to support the Stock Control and Admin Manager, assisting with the management of the Admin and Delivery Teams by supplying an excellent service. Can achieve both short term and long-term goals set out to you to help and support the Stock and Admin Manager with overall department objectives.
Working hours: Monday to Friday - 8.00 - 5pm or any combination 7.00am - 4pm or 8.30 - 5.30pm.
The Role
- Providing a customer focused approach to every task within the Admin and Delivery Team.
- Willing and open to learning new skills throughout the working day.
- Lead, motivate and inspire the team daily, developing a culture of open and continuous communication.
- Deliver exceptional standards and disciplines across the site, promoting a right first time standard.
- Working closely with the Stock and Admin Manager to ensure we drive a high standard for all areas covered within the Admin and Delivery Teams.
- End of Day Adjustments for all four sites in the North – checking the reasons why they have occurred.
- Undertake root cause and trend analysis, then proactively educate the inventory and operational teams on issues that arise, which could have been solved at source.
- Actively manage the teams activity and development through direct reports; which includes being responsible for performance reviews, coaching and development, leading to a high performing team.
- Support the Stock and Admin Manager with succession planning within the department.
- Willing to support with any other roles as required by the Stock and Admin Manager.
- Working with the warehouse supervisors to ensure daily intake is accurate for stock integrity.
- Consult with warehouse and other internal teams to drive best-practice in inventory accuracy and damage reduction.
The Skills
- Previous administration experience is essential.
- Customer Service experience would be advantageous.
- Well organised.
- Knowledge of Microsoft packages & computer literate.
- Good verbal and written communication.
- Excellent attention to detail and ability to work to deadlines.
- Ability to accept constructive feedback with the aim to improve performance.
The Benefits
- Employee discount scheme for Bensons products.
- Medicash - cashback options for Health and wellbeing services (dental, optical, virtual GP, other healthcare services and more).
- Unum Income Protection - for peace of mind if you’re off work long term due to illness.
- Pension scheme – provided by Legal & General.
- Discounted Gym membership.
- Cycle to Work scheme.
- Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you.
- Enhanced maternity and adoption leave.
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics).
- Learning and development programmes to gain new knowledge and skills.
- Career progression – access to internal opportunities to build your career within Bensons for Beds.
- Long service awards and ‘Love to Shop’ voucher rewards to spend as you like (*qualifying periods and terms apply).
About Bensons for Beds
We put Sleep Wellnessâ„¢ at the heart of everything we do. With 100 years of experience in sourcing and manufacturing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have 170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission of being the market leading bed retailer with a strong omnichannel presence.
If you’re looking for a great Warehouse role, we would love to have a chat.
Admin Supervisor employer: Bensons For Beds
Contact Detail:
Bensons For Beds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Supervisor
✨Tip Number 1
Familiarise yourself with the key responsibilities of an Admin Supervisor, especially around team management and customer service. Understanding these aspects will help you demonstrate your capability to lead and motivate a team effectively during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed teams or projects in the past. This will highlight your ability to maintain high standards and drive performance, which is crucial for this role.
✨Tip Number 3
Research Bensons for Beds and their approach to Sleep Wellness™. Being knowledgeable about the company’s mission and values will allow you to align your answers with their goals, making you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your experience with Microsoft packages and how you've used them to improve efficiency in previous roles. This technical proficiency is essential for the Admin Supervisor position and can set you apart from other candidates.
We think you need these skills to ace Admin Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administration and customer service experience. Use keywords from the job description, such as 'team leadership', 'communication skills', and 'attention to detail' to catch the employer's eye.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've led teams or improved processes in previous roles, aligning with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft packages and your ability to work under pressure. Provide examples of how you've successfully managed deadlines and accepted constructive feedback to improve performance.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Admin Supervisor role.
How to prepare for a job interview at Bensons For Beds
✨Showcase Your Leadership Skills
As an Admin Supervisor, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and communicate effectively.
✨Demonstrate Customer Focus
Since the role requires a customer-focused approach, think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can apply this mindset to the Admin and Delivery Teams.
✨Highlight Your Organisational Skills
Being well-organised is crucial for this position. Prepare to discuss your methods for managing tasks and priorities, especially in a fast-paced environment. Mention any tools or techniques you use to stay organised.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, particularly around root cause analysis and trend identification. Think of examples where you've tackled issues proactively and how you educated your team to prevent future occurrences.
