Data Analyst

Location: Birmingham

Salary: £30,000 per annum

Contract: Permanent

Hours: Monday to Friday – 9am to 5pm (35 hours per week)

Your Role, Your Impact

As a HR Data & Insight Analyst, you’ll play an integral part of the FirstPort HR team, supporting the delivery of an efficient and effective service to the business, by providing timely HR data and analytics. You will enjoy translating data and insights into a compelling story that helps the business make data informed decisions. You will have a keen interest in exploring the detail, identifying anomalies, uncovering unexpected insights and helping the business see things from a different perspective.

Key Responsibilities:

• Responsible for the production, development and continuous improvement of automated reports and dashboards to present HR data and insight in a meaningful way.
• Gathering and integrating data from various sources, such as HR systems, employee surveys and performance metrics and the production of various types of reports and presentations.
• Analysing HR data to provide insight and identify trends and patterns to support and guide decision making, translating data insight into actionable recommendations that help the HR team and wider business stakeholders implement strategies to improve workforce outcomes.
• Use historical data to predict future trends and outcomes.
• Ensuring data integrity within reporting processes and conducting data quality checks, identifying opportunities for improvement to data accuracy.
• Providing support, guidance and clarification to the wider HR team on data-related escalations, recognised as the subject matter expert on data, insights and trends.

Required Skills and Qualifications:

• Highly analytical and numerical with meticulous attention to detail and strong communication skills.
• Fully proficient in Excel, PowerPoint and MS Office, with experience of using reporting tools, such as Power BI.
• Proven ability to translate data into clear insights for a diverse range of stakeholders.
• Experience of working with HR systems (iTrent advantageous) and an understanding of HR processes and metrics (e.g. turnover, engagement, diversity).

Why FirstPort?

FirstPort are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company.

By joining us as a HR Data & Insight Analyst, you will play a pivotal role in achieving our vision:

• Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
• Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
• Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
• A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.

At the core of everything we do are our leadership principles:

• Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers.
• Consistent: We deliver dependable results, building trust with customers and colleagues.
• Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
• Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.

What’s in it for you?

Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.

Diversity

We actively encourage applications from diverse backgrounds and are committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.

Ready to make a difference?

If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.

Elevate your career. Reset the standard. Join FirstPort.