Reception Manager

Reception Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and ensure exceptional guest experiences at SUSHISAMBA.
  • Company: SUSHISAMBA blends Japanese, Brazilian, and Peruvian cultures in a vibrant dining atmosphere.
  • Benefits: Enjoy a competitive salary, 50% food discount, 28 days holiday, and more perks!
  • Why this job: Join a dynamic team in a fast-paced environment with opportunities for growth and recognition.
  • Qualifications: 3 years of management experience in high-end hospitality and excellent communication skills required.
  • Other info: Flexible working hours and a chance to be the first impression of a renowned restaurant.

The predicted salary is between 36000 - 60000 £ per year.

SUSHISAMBA Covent Garden are currently looking for an experienced and dynamic Reception Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service throughout their dining experience.

The role is responsible for assisting the restaurant managers in all aspects of restaurant operation and maximising covers and revenue through effective reservations book management whilst managing the Host team.

Your Rewards:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
  • 28 days holiday allowance
  • Complimentary breakfast and dinner during shifts
  • Employee discounts website
  • Cycle to work scheme
  • 'Refer-a-friend' cash incentive scheme
  • Wagestream - Advance payment service
  • Employee Assistance Programme
  • Pension Scheme – including employer contributions
  • Yearly Staff award ceremony and party

Your Requirements:

  • At least 3 years of Hospitality experience in a management capacity at a high end, fast-paced hospitality environment
  • Knowledge of restaurant operations, guest relations; written and verbal English language communication skills
  • Must have a professional and well-groomed appearance, as he/she may be the first impression of the restaurant
  • Must be prompt, courteous, and reliable
  • Flexible availability, working any 5 days a week between Monday – Sunday
  • Effective decision making and problem-solving skills
  • Ability to maintain and set processes and standards

Your Restaurant:

SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil and Peru. The menus are a mix of new and signature dishes with an emphasis on bold flavours, the finest ingredients and artful presentations. SUSHISAMBA is operated by SUSHISAMBA Group, which oversees locations in Las Vegas, London, Dubai, Doha, Abu Dhabi, Singapore, Riyadh and Bahrain.

Reception Manager employer: SushiSamba

At SUSHISAMBA Covent Garden, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and creativity. Our team members enjoy a highly competitive salary, generous discounts, and numerous benefits including a cycle to work scheme and an employee assistance programme, all while working in one of London's most iconic locations. With ample opportunities for personal and professional growth, we are committed to recognising and rewarding the dedication of our staff, making SUSHISAMBA not just a job, but a fulfilling career.
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Contact Detail:

SushiSamba Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager

✨Tip Number 1

Familiarise yourself with SUSHISAMBA's unique blend of Japanese, Brazilian, and Peruvian cuisine. Understanding their menu and dining experience will help you demonstrate your passion for the brand during any interviews.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience in high-end restaurants. They can provide insights into the role and may even refer you directly to the hiring team at SUSHISAMBA.

✨Tip Number 3

Showcase your leadership skills by discussing specific examples of how you've successfully managed a team in a fast-paced environment. This will highlight your ability to lead the Host team effectively.

✨Tip Number 4

Be prepared to discuss your problem-solving skills and decision-making processes. Think of scenarios where you've had to make quick decisions in a busy restaurant setting, as this is crucial for the Reception Manager role.

We think you need these skills to ace Reception Manager

Hospitality Management
Guest Relations
Team Leadership
Effective Communication Skills
Reservation Management
Problem-Solving Skills
Decision-Making Skills
Attention to Detail
Time Management
Flexibility and Adaptability
Professional Appearance
Customer Service Excellence
Process Implementation
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality management, particularly in high-end environments. Emphasise your leadership skills and any specific achievements that demonstrate your ability to enhance guest relations and manage a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of SUSHISAMBA's unique culture. Mention how your experience aligns with their values and how you can contribute to delivering exceptional service.

Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as decision-making, problem-solving, and effective communication. Provide examples of how you've successfully applied these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at SushiSamba

✨Showcase Your Hospitality Experience

Make sure to highlight your previous experience in hospitality management. Discuss specific examples where you successfully led a team or improved guest relations, as this will demonstrate your capability to handle the responsibilities of a Reception Manager.

✨Understand the Restaurant's Unique Offerings

Familiarise yourself with SUSHISAMBA's menu and the cultural influences behind it. Being able to discuss the restaurant's unique blend of Japanese, Brazilian, and Peruvian cuisine will show your genuine interest and help you connect with the interviewers.

✨Demonstrate Problem-Solving Skills

Prepare to discuss scenarios where you've had to make quick decisions or solve problems in a fast-paced environment. This role requires effective decision-making, so showcasing your ability to handle challenges will be crucial.

✨Dress to Impress

Since you'll be the first impression for guests, ensure you present yourself professionally and well-groomed for the interview. This not only reflects your understanding of the role but also your respect for the company's standards.

Reception Manager
SushiSamba
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  • Reception Manager

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-04-23

  • S

    SushiSamba

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