Data Evaluation Analyst - Manchester (Trinity Bridge House)

About the job

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Are you an experienced Data Analyst looking for your next challenge? Do you want to be part of something that will fundamentally change the way people work? Do you want to create and deliver influential and innovative analysis which will directly affect HMRC's service to millions of people across the UK for the better? Then look no further, this could be the role for you!

HMRC are moving away from reliance on traditional compliance methods - with a greater emphasis on "Upstream" compliance activities, enabling customers to get their tax right first time.

We are seeking talented analysts who will play an integral part in:

• Evaluating the impact of upstream compliance activities across WMBC and ISBC
• Scoping and delivering innovative analysis to help HMRC continue to transform the way it approaches tax compliance.

We are AIDE, Analysis, Intelligence and Data Evaluation, a small team of engaged and passionate analysts from different backgrounds and disciplines based in Manchester, Nottingham, and Portsmouth. This work is vital to maximise the revenues that fund public services.

We deliver impactful evidence-based evaluations which has helped to generate over £5bn in tax yield for WMBC and ISBC over the last 3 years.

As a Data Evaluation Analyst in AIDE, you will provide analysis of transformational and innovative activities in two directorates of HMRC's Customer Compliance Group:

• Individuals and Small Business Compliance (ISBC), which deals with nearly 45 million individuals and five million small businesses - the people who drive the UK's economy.
• Wealthy and Mid-Sized Business Compliance (WMBC), which deals with mid-sized businesses, wealthy individuals, assets, charities, public bodies and complex employments, and supports the growth that these businesses bring to the UK economy.

These exciting roles offer the opportunity to shape how this work is done and the service that our customers receive. The roles are project-based, and the role holders may have flexibility to take on work which suit their particular interests and technical skills. No two projects are the same, and there is a requirement for the role holders to be adaptable and versatile in the way they work.

Key responsibilities include:

• Shaping the design and evaluation of novel compliance activities, using a variety of methods and techniques, as well as supporting and upskilling operational compliance staff to deliver this work.
• Designing and applying code when conducting evaluations and other analysis.
• Scoping and providing innovative analysis to answer strategic questions for HMRC's ISBC and WMBC Directorates.
• Building effective relationships with a wide range of stakeholders and compliance staff across HMRC to influence decision making.
• Managing projects across multiple workstreams - delivering and championing robust project management and quality assurance.
• Thinking creatively and innovatively to help the team test and develop new ideas and analytical techniques to deliver our work.
• Working flexibly across the wider team to support cross-cutting analysis and innovation more generally.

You will:

• Use software to extract, manipulate and analyse data.
• Present your work to enable informed decision-making or achieve business outcomes.
• Effectively communicate to technical and non-technical audiences, using verbal, written and presentation skills.
• Use project and stakeholder management skills to work with non-analytical, tax specialist customers to determine the overall scope and requirements of the analytical work and manage conflicting demands, priorities to deliver to tight deadlines.
• Be enthusiastic! There is no requirement to have prior experience/knowledge of tax or specific analytical techniques, but the role holder must be willing to learn.

Essential Criteria:

• Experience in working with SAS, SQL, R studio or a similar analytical tool.
• Experience of scoping, design and delivery of data driven analysis products.
• Experience of working in a project-based way - there is an expectation that you will take the lead on projects with support from SO/G7.
• Being able to work independently and on own initiative to manage conflicting priorities to deliver to stretching targets.
• A good eye for detail, understanding the importance of quality assurance practices and maintaining audit trails.
• Good stakeholder management and communication skills - you will gain exposure to key stakeholders across HMRC, and an important part of the role is to support customers and help upskill them.

Desirable Criteria:

• Experience in evaluation and trial design.
• Consultancy and problem-solving skills.
• Building analytical capability in others including non-specialist colleagues.

If you are currently a badged analyst with membership of the Government Statistical Group (GSG), Government Operational Researcher Service (GORS), Government Social Researcher (GSR), or Government Economic Service (GES) please state within your CV - support will be given for you to become badged.

Benefits:

• Alongside your salary of £36,320, HM Revenue and Customs contributes £10,521 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments.
• We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies. Personal support. Coaching and development.

Selection process details:

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills. As part of the application process, you will be asked to provide the following:

• A CV detailing your job history, responsibilities and key achievements covering your last three roles.
• A 750-word Personal Statement demonstrating your experience and suitability for the role against key responsibilities and the essential criteria.
• A technical statement, of 250 words, demonstrating your competence against the task: "Your ability to use software to extract, manipulate and analyse data to create an effective, robust opinion that informed decision-making or achieved a business outcome."

Eligibility:

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days before the vacancy closes, we will not be able to reopen your application for you.

Important information for existing HMRC contractual homeworkers: Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.