At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Rendall & Rittner is a leading Residential Leasehold Property Management company.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Join a supportive team that values your contributions and fosters growth.
- Qualifications: No specific experience required; just a passion for customer service!
- Other info: This role is perfect for high school and college students looking to gain experience.
The predicted salary is between 28800 - 43200 £ per year.
Exciting Opportunity Alert! Join Rendall & Rittner as a Customer Experience Advisor!
Are you passionate about delivering exceptional customer service? Looking for a rewarding role with a company that truly values its employees? Rendall & Rittner, a leading Residential Leasehold Property Management company, is seeking a dedicated Customer Experience Advisor to join our team and elevate the experience.
Customer Experience Advisor - Contact Centre employer: Rendall and Rittner
Contact Detail:
Rendall and Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor - Contact Centre
✨Tip Number 1
Familiarise yourself with Rendall & Rittner's values and mission. Understanding what the company stands for will help you align your responses during interviews and demonstrate your genuine interest in their customer service approach.
✨Tip Number 2
Brush up on your communication skills, as this role heavily relies on effective interaction with customers. Practising active listening and clear articulation can set you apart from other candidates.
✨Tip Number 3
Research common challenges faced in the property management sector. Being able to discuss these issues and suggest potential solutions during your interview will showcase your proactive thinking and industry knowledge.
✨Tip Number 4
Network with current or former employees of Rendall & Rittner if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Customer Experience Advisor - Contact Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Rendall & Rittner is looking for in a Customer Experience Advisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service. Use specific examples that demonstrate your ability to deliver exceptional customer experiences, as this is crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and explains why you want to work for Rendall & Rittner. Mention any relevant experience and how it aligns with their values.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Rendall and Rittner
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will resonate well with the interviewers.
✨Research the Company
Familiarise yourself with Rendall & Rittner's values and mission. Understanding their approach to property management and customer experience will allow you to tailor your answers and demonstrate that you're a great fit for their team.
✨Prepare for Common Questions
Anticipate questions related to handling difficult customers or resolving complaints. Practising your responses will help you feel more confident during the interview and show that you can think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about their training programmes or how they measure success in the customer experience team.