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- Tasks: Lead the front office team, ensuring exceptional guest experiences and smooth operations.
- Company: Join Hotel Indigo Exeter, a luxury boutique hotel blending modern elegance with historic charm.
- Benefits: Enjoy perks like flexible hours, employee discounts, and opportunities for career growth.
- Why this job: Be part of a vibrant team in a stylish environment that values personal touch and guest satisfaction.
- Qualifications: Previous hospitality experience and strong leadership skills are essential.
- Other info: This role offers a unique chance to work in a historic building with a modern twist.
The predicted salary is between 30000 - 42000 £ per year.
Hotel Indigo Exeter is a luxury boutique hotel in the heart of the city, blending modern elegance with historic charm. Originally Colsons Department Store, our hotel now features 104 stylish rooms, exceptional dining, a rooftop champagne bar, and a spa. As part of the IHG Hotel Group, we pride ourselves on delivering outstanding guest experiences with a personal touch.
Front Office Manager employer: Hotel Indigo Exeter
Contact Detail:
Hotel Indigo Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Familiarise yourself with Hotel Indigo Exeter's unique offerings and history. Understanding the blend of modern elegance and historic charm will help you articulate how your experience aligns with their brand during interviews.
✨Tip Number 2
Network with current or former employees of Hotel Indigo or IHG. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've enhanced guest experiences in previous roles. Highlighting your ability to deliver outstanding service will resonate well with the hotel's commitment to personal touch.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, especially those related to luxury boutique hotels. Being knowledgeable about current trends will show your passion for the role and the industry.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Front Office Manager. Highlight your experience in guest relations, team leadership, and operational management in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in the hospitality industry. Emphasise any previous roles in front office operations or customer service that demonstrate your ability to enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hotel Indigo Exeter's unique blend of modern elegance and historic charm. Mention specific examples of how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Hotel Indigo Exeter
✨Know the Hotel's History
Familiarise yourself with the history of Hotel Indigo Exeter, especially its transformation from Colsons Department Store. This knowledge will show your genuine interest in the hotel and help you connect with the interviewers.
✨Highlight Guest Experience Skills
As a Front Office Manager, your role revolves around guest satisfaction. Be prepared to discuss specific examples of how you've enhanced guest experiences in previous roles, showcasing your ability to deliver exceptional service.
✨Showcase Leadership Qualities
Emphasise your leadership skills and experience managing a team. Discuss how you motivate staff, handle conflicts, and ensure a positive work environment, as these are crucial for maintaining high standards in a luxury hotel.
✨Prepare Questions About the Role
Have thoughtful questions ready about the Front Office Manager position and the hotel's goals. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
