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For Companies At a Glance
- Tasks: Lead the front of house team, ensuring exceptional guest experiences daily.
- Company: Hotel Indigo Exeter is a chic boutique hotel blending history with modern luxury.
- Benefits: Enjoy flexible hours, staff discounts, and opportunities for career growth.
- Why this job: Join a vibrant team in a stylish environment that values creativity and guest satisfaction.
- Qualifications: Previous hospitality experience and strong leadership skills are essential.
- Other info: Be part of a renowned hotel group committed to excellence.
The predicted salary is between 24000 - 36000 £ per year.
About Us
Hotel Indigo Exeter is a boutique hotel in the heart of the city, blending historic charm with modern luxury. Originally Colsons Department Store, our hotel now features 104 stylish rooms, exceptional dining venues, a rooftop champagne bar, and a spa. As part of the IHG Hotel Group, we are dedicated to providing personalised and memorable guest experiences.
Front of House Supervisor employer: Hotel Indigo Exeter
Contact Detail:
Hotel Indigo Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Familiarise yourself with Hotel Indigo Exeter's unique offerings and history. Understanding the hotel's blend of historic charm and modern luxury will help you connect with the team during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Hotel Indigo or other IHG hotels. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions with the hiring team.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. As a Front of House Supervisor, you'll need to demonstrate how you've handled challenging situations and ensured memorable guest experiences in the past.
✨Tip Number 4
Stay updated on the latest trends in hospitality and guest experience. Being knowledgeable about industry standards and innovations can help you stand out as a candidate who is not only passionate but also proactive in enhancing guest satisfaction.
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front of House Supervisor. Tailor your application to highlight relevant experience in hospitality and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on any supervisory or management experience. Use bullet points for clarity and include specific achievements that demonstrate your ability to enhance guest experiences.
Write a Tailored Cover Letter: Your cover letter should reflect your passion for the hospitality industry and your understanding of Hotel Indigo Exeter's unique charm. Mention why you want to work there specifically and how your skills align with their commitment to personalised guest experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a Front of House role.
How to prepare for a job interview at Hotel Indigo Exeter
✨Know the Hotel's History
Familiarise yourself with the history of Hotel Indigo Exeter, especially its transformation from Colsons Department Store. This knowledge will show your genuine interest in the hotel and help you connect with the interviewers.
✨Highlight Customer Service Skills
As a Front of House Supervisor, exceptional customer service is key. Prepare examples of how you've gone above and beyond for guests in previous roles, demonstrating your ability to create memorable experiences.
✨Showcase Leadership Experience
Be ready to discuss your leadership style and provide examples of how you've successfully managed a team. Highlight any experience in training staff or resolving conflicts, as this will be crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, guest experience initiatives, or team dynamics. This not only shows your enthusiasm for the role but also helps you assess if the hotel is the right fit for you.
