At a Glance
- Tasks: Assist in maintaining hotel standards for a safe and welcoming environment.
- Company: Join The Resident, a leading city centre hotel brand known for exceptional hospitality.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a focus on wellbeing and career development.
- Why this job: Be part of a supportive team that values your growth and happiness in the hospitality industry.
- Qualifications: Great communication skills, problem-solving attitude, and preferably prior hotel maintenance experience.
- Other info: Only UK residents with the right to work should apply.
The predicted salary is between 20000 - 30000 £ per year.
The Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed enclave from which they can easily immerse themselves in the city. Reputation is at the centre of everything we do, our hotels have an impressive track record for guest satisfaction.
We recognise that it is our team members' thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus. We are proud to be an accredited Living Wage Employer. This means that every member of our team earns a real Living Wage, which is a rate of pay that is based on the actual cost of living.
As our next Maintenance Assistant at The Resident Edinburgh, you will support the Maintenance Manager to ensure that the hotel is maintained to the agreed highest standards at all times so that all guests and team members benefit from a safe, well-presented and fully operational environment.
As our next Maintenance Assistant, you will:
- Have great communication skills
- Have a friendly & professional service style
- Be a problem solver with a can-do attitude
- Be a team player with the ability to work independently
- Be motivated, positive and eager to learn
- Be flexible and adaptable with the ability to prioritise
- Preferably have prior experience within a hotel maintenance role
Why work for us as a Maintenance Assistant? We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We proudly place our team members' wellbeing and career development at the heart of our business. To further support this we have put together a great range of benefits that our team members can enjoy both at and outside of work.
These include:
- Competitive Salary and Annual Salary Reviews
- Bonus Incentives
- Online Learning Hub with fully bespoke L&D Programme
- Wellbeing Programme supporting mental, physical and financial health
- Employee Assistance Programme
- Cycle to Work Scheme
- Free overnight stay for new team members
- Discounted rates for yourself, friends & family at our hotels
- Freebies and Discounts with free membership to Perkbox
- Refer a Friend Bonus of £100
- Milestone rewards to celebrate work anniversaries including additional holiday and a free stay in any of our hotels
- Online Community to share news and celebrate successes
- Pension Contributions
- Weekly fruit baskets for the whole team
- Any many more!
If you are enthusiastic, friendly and eager to learn with a genuine interest in pursuing a career in hospitality, please send us your CV we want to hear from you! Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.
Contact Detail:
The Resident Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks typically required in a hotel setting. This could include plumbing, electrical work, or general repairs. Showing that you understand the unique challenges of maintaining a hotel environment will set you apart.
✨Tip Number 2
Demonstrate your problem-solving skills during any informal conversations or interviews. Share examples of how you've tackled maintenance issues in the past, highlighting your can-do attitude and ability to work independently.
✨Tip Number 3
Network with current or former employees of The Resident or similar hotels. They can provide insights into the company culture and what they value in a Maintenance Assistant, which can help you tailor your approach.
✨Tip Number 4
Show your enthusiasm for hospitality by researching The Resident's values and mission. Be prepared to discuss how your personal values align with theirs, especially regarding guest satisfaction and team collaboration.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Maintenance Assistant role. Emphasise any previous hotel maintenance experience, communication skills, and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the hospitality industry and your eagerness to learn. Mention specific reasons why you want to work at The Resident and how you can contribute to their team.
Highlight Soft Skills: In your application, emphasise soft skills such as teamwork, adaptability, and a positive attitude. These qualities are essential for the Maintenance Assistant position and will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Resident Edinburgh
✨Show Your Problem-Solving Skills
As a Maintenance Assistant, you'll need to demonstrate your ability to tackle issues head-on. Prepare examples of past situations where you successfully resolved maintenance problems, showcasing your can-do attitude and resourcefulness.
✨Emphasise Teamwork and Independence
The role requires both collaboration and the ability to work independently. Be ready to discuss how you've effectively worked in teams as well as instances where you've taken initiative on your own.
✨Communicate Clearly and Professionally
Great communication skills are essential for this position. Practice articulating your thoughts clearly and professionally, and be prepared to answer questions about how you would interact with guests and team members.
✨Express Your Eagerness to Learn
Show your enthusiasm for the role and your willingness to learn new skills. Mention any relevant training or courses you've undertaken, and express your interest in the opportunities for development offered by The Resident.