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For Companies At a Glance
- Tasks: Be the face of a prestigious firm, managing calls, meetings, and catering.
- Company: Join a top-tier asset management firm in London with a stellar reputation.
- Benefits: Enjoy great bonuses, private health insurance, and a vibrant work culture.
- Why this job: Perfect for those who love customer service and thrive in a dynamic environment.
- Qualifications: Previous front-of-house or cabin crew experience is essential; strong communication skills required.
- Other info: No cold calls, please! We value your application and will respond if there's a fit.
The predicted salary is between 28000 - 32000 £ per year.
Receptionist in London Asset Management Firm required for their highly prestigious firm. As their main front of house expert, this vacancy would need 1st Class & 5* customer service skills. As their ambassador creating that first impression, you would also be booking in lunches with the catering team and carrying out diary management. This firm has excellent benefits offered including great Bonus and Private Health. Previous FOH receptionist experience from either a company, or a 4 or 5* Hotel, or ex-cabin crew experience welcome.
Reception Duties:
- Overseeing the switchboard and being the firm's ambassador for some incoming calls
- Screening telephone calls and forwarding messages
- Meeting and greeting in a warm, friendly manner to clients, staff and visitors
- Utilising the meeting room calendar / meeting room software
- Setting up conference calls
- Overseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times
- Booking lunches, liaising with hospitality teams for drinks and lunches for guests
- Keeping check on office supplies and ordering if necessary
- General administration (photocopy, fax, scanning)
- Sorting and distributing post daily and ordering couriers
- Assisting PAs and Directors where possible
- Booking Travel and Accommodation
- Other ad hoc duties as requested from time to time
Requirements:
- Previous FOH or Cabin Crew experience
- Wonderful communication and administration skills
- Able to successfully communicate at the highest level
- Ability to prioritise and have attention to detail
- Ability to work in a fast paced and challenging environment
- Excellent telephone manner, well presented and polite
- A team player
- Knowledge of MS Office
CANDIDATES: PLEASE DO NOT COLD-CALL OUR OFFICE - Unfortunately we simply aren’t able to take any calls unless the candidate has been asked to call us specifically. We simply don’t have the personnel to assist with cold-calls. We would love to get back to everyone however due to the sheer volume of applications we will only be able to reply if we feel we can successfully place you in one of our corporate roles. Thank you so much for understanding. We will do our best with your application and thank you! We are an equal opportunity employer. We welcome applications from all suitably qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Contact Detail:
Front Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with the company. Whether it's through emails or phone calls, demonstrate your ability to communicate warmly and professionally, as this is crucial for a receptionist role.
✨Tip Number 2
Familiarise yourself with the company’s culture and values. Understanding what they stand for will help you align your responses and show that you are a good fit for their team, especially since you'll be their ambassador at the front desk.
✨Tip Number 3
Prepare to discuss your previous experience in front of house roles or similar positions. Be ready to share specific examples of how you've handled challenging situations or provided exceptional service, as this will highlight your suitability for the job.
✨Tip Number 4
Network with current or former employees of the firm if possible. They can provide insights into the interview process and the work environment, which can give you an edge when it comes to demonstrating your knowledge and enthusiasm for the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any front of house or customer service roles. Emphasise skills like communication, administration, and attention to detail that are crucial for a receptionist position.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create a welcoming environment and manage multiple tasks effectively.
Highlight Relevant Experience: If you have previous experience in a 4 or 5-star hotel, as cabin crew, or in a similar front of house role, make sure to detail this in your application. Use examples to illustrate how you provided excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a receptionist role.
How to prepare for a job interview at Front Recruitment
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients and visitors. Make sure to highlight your previous experience in customer service, especially if you've worked in a 4 or 5-star hotel or as cabin crew. Share specific examples of how you've handled challenging situations with grace and professionalism.
✨Demonstrate Your Organisational Abilities
This role requires excellent diary management and the ability to juggle multiple tasks. Be prepared to discuss how you prioritise tasks and manage your time effectively. You might want to mention any tools or software you’ve used to keep things organised.
✨Prepare for Common Receptionist Scenarios
Think about common scenarios you might face as a receptionist, such as handling difficult calls or managing unexpected changes in schedules. Practising your responses to these situations can help you feel more confident during the interview.
✨Exude Professionalism and Warmth
Since you'll be representing the firm, it's crucial to present yourself well. Dress appropriately and maintain a friendly yet professional demeanour throughout the interview. Remember, your attitude can leave a lasting impression!
