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For Companies At a Glance
- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Join Hilton, a globally recognised leader in hospitality.
- Benefits: Enjoy competitive salary, extensive benefits, and career growth opportunities.
- Why this job: Be part of a vibrant team in a prestigious 4-Star hotel in Kensington.
- Qualifications: Previous experience in hospitality management is preferred.
- Other info: This role offers a chance to thrive in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Hilton is the world's most recognised hospitality brand and the largest upscale hotel operator in Greater London. We have a fantastic opportunity for a Front Office Manager to join our team at the Doubletree by Hilton London Kensington, a 4-Star property of 167 bedrooms in bustling Kensington.
Why work for us:
- We offer market-appropriate salary plus access to our extensive benefits package.
Front Office Manager employer: Heeton UK
Contact Detail:
Heeton UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager
✨Tip Number 1
Familiarise yourself with Hilton's brand values and customer service standards. Understanding what makes Hilton unique will help you align your approach during interviews and demonstrate your commitment to their ethos.
✨Tip Number 2
Network with current or former employees of Hilton, especially those in front office roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Research the Doubletree by Hilton London Kensington specifically. Knowing details about the property, its amenities, and its clientele will allow you to tailor your discussions and show genuine interest in the position.
✨Tip Number 4
Prepare to discuss your leadership style and how you handle guest complaints or difficult situations. As a Front Office Manager, showcasing your problem-solving skills and ability to lead a team will be crucial in impressing the hiring managers.
We think you need these skills to ace Front Office Manager
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Front Office Manager at Hilton. Highlight your experience in hospitality management and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in front office operations, team leadership, and guest relations. Use specific examples to demonstrate your skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hilton's values. Mention why you want to work at Doubletree by Hilton London Kensington specifically.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Heeton UK
✨Know the Brand
Familiarise yourself with Hilton's values and mission. Understanding what makes Hilton unique will help you align your answers with their expectations and demonstrate your enthusiasm for the brand.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, and improved guest satisfaction. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about common front office challenges and how you would handle them, such as dealing with difficult guests or managing peak check-in times.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the hotel's goals, team dynamics, or opportunities for professional development. This shows your genuine interest in the position and the company.
