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- Tasks: Deliver exceptional customer service and collaborate with your team to achieve store goals.
- Company: Join O2, a leader in providing unique customer experiences in retail.
- Benefits: Enjoy flexible hours and a supportive work environment that fits your schedule.
- Why this job: Be part of a dynamic team where your contributions directly impact customer satisfaction.
- Qualifications: Looking for enthusiastic individuals with a passion for customer care and teamwork.
- Other info: Flexibility is key; additional hours may be required, but we provide plenty of notice.
The predicted salary is between 20000 - 30000 £ per year.
Division: Retail Stores City: Belfast Country: UK Job Type: Part Time Number of Hours: 10 Working Pattern: Fully flexible Contract Type: Permanent Closing Date: 11 February 2025 Job Type: Permanent Store Location: Ann Street, Belfast Hours: 10 hours per week Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer? Then look no further… Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success, you\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world class customer service. You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products, you can also specialise in areas of interest to you such as sport, nutrition, and beauty. Our products often fly off the shelves but sometimes they need a helping hand, we offer monthly colleague incentives around key items to encourage promotion. THE PERSON As an entry level role, we don\’t require prior retail experience whilst advantageous we just ask that you have: The ability to work well within a team. A compassionate and consultative approach to customers A positive attitude and driven nature A passion and enthusiasm for our products Basic IT skills to use the in-store technology. We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application below.
Retail Assistant employer: Holland and Barrett Retail Limited
Contact Detail:
Holland and Barrett Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Show your flexibility during the interview. Be ready to discuss how you can adapt to changing schedules and work additional hours when needed. This will demonstrate that you understand the demands of the role.
✨Tip Number 2
Highlight your customer service skills. Prepare examples of how you've provided outstanding customer care in previous roles, as this is a key aspect of being a Retail Assistant at O2.
✨Tip Number 3
Emphasize teamwork in your discussions. Share experiences where you successfully collaborated with others to achieve common goals, showcasing your ability to work well within a team environment.
✨Tip Number 4
Research O2's unique customer experience approach. Familiarize yourself with their values and how they differentiate themselves in the market, so you can align your answers with their mission during the interview.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Highlight Flexibility: Make sure to emphasize your flexibility in your application. Mention any previous experiences where you adapted to changing schedules or took on additional hours.
Showcase Customer Care Skills: Detail your experience in customer service roles. Provide specific examples of how you've delivered outstanding customer care and contributed to a positive shopping experience.
Team Collaboration: Discuss your ability to work as part of a team. Highlight instances where you collaborated with colleagues to achieve common goals, especially in a retail environment.
Tailor Your CV: Customize your CV to align with the job description. Focus on relevant skills and experiences that match the requirements for the Retail Assistant position at O2.
How to prepare for a job interview at Holland and Barrett Retail Limited
✨Show Your Flexibility
Since flexibility is key for the Retail Assistant role, be prepared to discuss your availability and willingness to work additional hours. Share examples from your past experiences where you adapted to changing schedules or took on extra shifts.
✨Emphasize Teamwork
Highlight your ability to work collaboratively with others. Prepare examples of how you've successfully worked in a team environment to achieve common goals, as this is crucial for meeting store objectives.
✨Demonstrate Customer Care Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to ensure a positive customer experience, as delivering outstanding care is a core part of the role.
✨Research O2's Unique Customer Experience
Familiarize yourself with O2's brand values and what sets their customer experience apart. This knowledge will help you articulate why you're a good fit for the company and how you can contribute to enhancing that experience.
