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- Tasks: Join a dynamic team to process sales orders and handle customer inquiries.
- Company: A leading tech solutions provider focused on exceptional service and collaboration.
- Benefits: Enjoy 28 days holiday, a supportive work environment, and a competitive salary.
- Why this job: Perfect for those wanting to grow in a friendly team while honing communication skills.
- Qualifications: Customer service experience preferred; strong attention to detail and teamwork essential.
- Other info: Location details required in CV; UK residency necessary for application.
A leading technology solutions provider is seeking an enthusiastic and dedicated database administrator / Sales Order Processor to join their dynamic team. This role offers an excellent opportunity to develop your career in a supportive environment while working alongside an experienced Account Manager.
About the Role: Working as part of a close-knit sales team, you'll provide vital administrative support. The ideal candidate will have exceptional attention to detail and outstanding communication skills.
Key Responsibilities:
- Processing customer sales orders with accuracy and efficiency
- Handling telephone and email customer inquiries professionally
- Coordinating with courier services to resolve delivery issues
- Managing product returns process
- Generating purchase orders for suppliers
What We're Looking For:
- Previous customer service experience (sales experience not essential)
- Excellent telephone manner and written communication skills
- Strong attention to detail and organisational abilities
- Ability to work collaboratively in a team environment
- Capacity to perform effectively under pressure during busy periods
This role would suit someone with a customer service background or who has previous administration experience, and who is looking to develop their career in a supportive environment. The successful candidate will join a company that values exceptional service and team collaboration.
Hours - Monday - Friday, 8.30am - 5.30pm
Holiday - 28 Days (including bank holidays & Christmas shutdown)
Salary - £26,000-£28,000 per annum
Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing.
Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letter.
Database Administrator employer: Pursuit Executive Recruitment Ltd
Contact Detail:
Pursuit Executive Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Database Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what the technology solutions provider offers will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires handling customer inquiries, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail in any interactions you have with the company. Whether it's through emails or during phone calls, make sure to be precise and thorough, as this is a key quality they are looking for.
✨Tip Number 4
Be prepared to discuss how you handle pressure and busy periods. Think of examples from your past experiences where you've successfully managed multiple tasks, as this will demonstrate your ability to thrive in a fast-paced environment.
We think you need these skills to ace Database Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and administration. Emphasise your attention to detail and communication skills, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how your previous experience aligns with the responsibilities listed in the job description.
Highlight Location: Since the job requires mentioning your location, ensure that this is clearly stated in your CV. This will help avoid any delays in processing your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pursuit Executive Recruitment Ltd
✨Showcase Your Attention to Detail
As a Database Administrator and Sales Order Processor, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Your Communication Skills
Since the role involves handling customer inquiries, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so be ready to showcase your excellent telephone manner.
✨Highlight Team Collaboration Experience
This position requires working closely with a sales team. Be prepared to discuss instances where you successfully collaborated with others to achieve a common goal, emphasising your ability to work in a team environment.
✨Prepare for Pressure Situations
The job may involve busy periods, so think of examples where you performed well under pressure. Share how you managed your time and prioritised tasks effectively during those times.
