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- Tasks: Install broadband and TV services, troubleshoot issues, and optimise speeds for clients.
- Company: Join an award-winning telecoms company dedicated to training and development.
- Benefits: Enjoy flexible working hours and continuous support throughout your shifts.
- Why this job: Make a real impact by enhancing connectivity and improving customer experiences daily.
- Qualifications: Must have a full UK driver's license and a passion for IT and telecoms.
- Other info: Immediate start available; no prior experience needed, just a friendly attitude!
Are you passionate about IT or Telecoms? We are hiring for an award-winning company offering exceptional telecoms training for people with no experience. Start date of Telecoms Engineer: - Immediate start available.
Job Description of Telecoms Engineer:
- Daily tasks will include installing broadband, TV services, troubleshooting broadband faults, and optimising speeds on behalf of clients like TalkTalk and BT.
- You will be given full and continuous training in this role, and support throughout your working day by a dedicated service centre.
- You will undertake shifts on a rotational basis with the option of flexible working.
- This is a field-based position - you will be driving from one job to the next, while maintaining a high level of customer service.
Key Requirements of Telecoms Engineer:
- Full UK driver's license with no more than 6 points and have held this for at least two years (essential).
- You must have an interest in IT, broadband, telephone, and digital TV technology.
- You will be friendly, customer-focused, and have a desire to resolve customers' issues.
Why Choose a Telecoms engineer career?
- Benefit from the support and resources of a leading telecommunications company.
- Make a difference every day as you enhance connectivity and improve digital experiences for customers in your area.
Trainee Telecoms engineer employer: Pro Search
Contact Detail:
Pro Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Telecoms engineer
✨Tip Number 1
Familiarise yourself with the latest telecoms technologies and trends. Understanding broadband, TV services, and troubleshooting techniques will not only boost your confidence but also show us your genuine interest in the field.
✨Tip Number 2
Highlight any relevant experience, even if it's informal. If you've helped friends or family with tech issues, mention it! This demonstrates your customer service skills and your ability to resolve problems.
✨Tip Number 3
Prepare for a hands-on interview. Since this is a field-based role, be ready to discuss how you would approach real-world scenarios, such as troubleshooting a broadband fault or optimising speeds for a client.
✨Tip Number 4
Showcase your soft skills during the interview. Being friendly and customer-focused is crucial in this role, so share examples of how you've successfully interacted with customers or resolved issues in the past.
We think you need these skills to ace Trainee Telecoms engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the daily tasks and key requirements. Highlight your interest in IT and telecoms, as well as any relevant experiences, even if they are informal.
Tailor Your CV: Make sure your CV reflects your skills and interests related to the telecoms industry. Emphasise any customer service experience and your ability to troubleshoot issues, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention why you want to work for this specific company and how you can contribute to their success.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Pro Search
✨Show Your Passion for Telecoms
Make sure to express your enthusiasm for IT and telecoms during the interview. Share any relevant experiences or projects, even if they are personal or academic, to demonstrate your genuine interest in the field.
✨Highlight Customer Service Skills
Since this role involves a high level of customer interaction, be prepared to discuss your approach to customer service. Provide examples of how you've successfully resolved issues or helped others in the past.
✨Demonstrate Problem-Solving Abilities
The job will require troubleshooting broadband faults, so think of scenarios where you've had to solve problems effectively. Be ready to explain your thought process and how you arrived at solutions.
✨Prepare for Practical Questions
Expect questions that assess your understanding of broadband, TV services, and digital technology. Brush up on basic concepts and be ready to discuss how you would approach common technical issues.
