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- Tasks: Maximise rent collection and manage arrears through legal enforcement actions.
- Company: Join a supportive team dedicated to housing management and tenant support.
- Benefits: Enjoy hybrid working, professional development, and the chance to make a real impact.
- Why this job: This role offers a unique opportunity to help tenants while developing your skills in a meaningful way.
- Qualifications: Experience in housing management and knowledge of legal procedures are essential.
- Other info: Temporary position for 3 months with potential for further opportunities.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a proactive and experienced Rent Enforcement Officer to join our team on a temporary basis for an initial 3-month period. You will play a crucial role in maximising rental income and reducing rent arrears through effective enforcement action. This will involve preparing and presenting cases in County Court and attending evictions.
Contract Type: Temporary - Initially 3 months (covering long-term absence)
Working Hours: 37 hours per week (Monday – Friday, 8:30 am – 4:50 pm - Hybrid)
Base Office: Harvey Road, NG8 3BB (team days)
Court Location: Loxley House, NG2 3NG
Key Responsibilities:
- Maximising rent collection and minimising arrears through enforcement action.
- Preparing legal cases and representing the organisation in County Court.
- Attending evictions and supporting tenants through the enforcement process.
- Conducting home visits and managing cases in accordance with Housing Act Legislation and Pre-Action Protocol for Social Landlords.
- Providing financial advice to tenants and liaising with benefits teams regarding Welfare and Discretionary Housing Benefits.
- Working independently, including lone home visits, while also contributing to a supportive team environment.
Essential Skills & Experience:
- Proven experience in a housing management environment.
- Expertise in rent collection and arrears management, including knowledge of legal procedures related to debt recovery.
- Strong understanding of Housing Act Legislation and court processes.
- Excellent negotiation and communication skills.
- Knowledge of Welfare Benefits and Housing Benefits, including Discretionary Housing Payments.
- Experience in conducting home visits and lone working.
Desirable Skills & Qualifications:
- Experience in preparing and presenting cases in County Court.
- NVQ Level 3/4 in Housing Management or part qualification with the Chartered Institute of Housing.
Why Join Us?
- Hybrid working model with a mix of home, office, and court-based work.
- Opportunity to make a meaningful impact by supporting tenants and ensuring rental income stability.
- Supportive team environment with professional development opportunities.
If you have the experience and skills required for this role and are looking for a challenging yet rewarding opportunity, we’d love to hear from you.
Rent Enforcement Officer employer: Octave Recruitment Ltd
Contact Detail:
Octave Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rent Enforcement Officer
✨Tip Number 1
Familiarise yourself with the Housing Act Legislation and Pre-Action Protocol for Social Landlords. Understanding these legal frameworks will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the housing management sector. Attend local housing forums or workshops to connect with others who may provide insights or even referrals for the Rent Enforcement Officer position.
✨Tip Number 3
Prepare for potential case presentations by reviewing common scenarios faced in County Court. Practising how you would present these cases can help you stand out as a candidate who is ready to take on the responsibilities of the role.
✨Tip Number 4
Showcase your negotiation and communication skills in any interactions you have related to the job. Whether it's through networking or during the interview process, demonstrating these abilities will be crucial for a Rent Enforcement Officer.
We think you need these skills to ace Rent Enforcement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management, rent collection, and legal procedures. Use specific examples that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Rent Enforcement Officer role. Emphasise your negotiation skills and experience with court processes, as well as your ability to support tenants.
Showcase Relevant Skills: In your application, clearly outline your understanding of Housing Act Legislation and your experience with arrears management. Mention any qualifications or training related to housing management.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Octave Recruitment Ltd
✨Know Your Legislation
Familiarise yourself with the Housing Act Legislation and Pre-Action Protocol for Social Landlords. Being able to discuss these laws confidently will demonstrate your expertise and understanding of the legal framework surrounding rent enforcement.
✨Prepare Case Studies
Be ready to present examples from your past experiences where you successfully maximised rent collection or managed arrears. This will showcase your practical knowledge and problem-solving skills in real-life situations.
✨Demonstrate Communication Skills
Since excellent negotiation and communication skills are essential for this role, practice articulating your thoughts clearly. You might be asked how you would handle difficult conversations with tenants, so prepare some strategies to share.
✨Showcase Teamwork and Independence
Highlight your ability to work both independently and as part of a team. Share examples of how you've successfully conducted home visits alone while also contributing positively to a team environment.
