Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face welcoming guests and ensuring a positive experience.
- Company: Join the Sutton Hotel Collection, a family-owned group with unique boutique hotels.
- Benefits: Enjoy free hotel breaks, leisure passes, and enhanced parental leave.
- Why this job: Be part of a supportive team that values kindness and personal development.
- Qualifications: Looking for friendly, professional individuals with a passion for customer service.
- Other info: Experience a vibrant work culture with regular social events and training opportunities.
£12 per hour plus great benefits. Onsite, Shifts.
About Sutton Hotel Collection: Our collection of hotels features boutique properties, each with its own original design and unique stories to tell. Our mission is to provide truly memorable moments and create lasting connections to our guests.
About the role: We are seeking a friendly, professional, and customer-focused individual to join our team as a Door Person. As the first point of contact for our guests, you will play a vital role in creating a welcoming and positive experience.
Our Benefits: Here are some of the benefits you will receive when you join us:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers).
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
- Basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, bespoke uniforms where appropriate, regular on and off-site social events and celebrations, and a cycle to work scheme.
At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship.
Door Person employer: The Francis Hotel - Bath
Contact Detail:
The Francis Hotel - Bath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Person
✨Tip Number 1
Familiarise yourself with the Sutton Hotel Collection and its unique properties. Understanding the history and values of the hotels will help you connect with the team and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you created a positive guest experience. This will highlight your suitability for the Door Person role.
✨Tip Number 3
Dress appropriately for the interview, reflecting the professional and welcoming atmosphere of the hotel. First impressions matter, especially in a customer-facing role.
✨Tip Number 4
Be ready to discuss how you embody the values of generosity and kindness that the Sutton Hotel Collection promotes. Sharing personal anecdotes can make your application stand out.
We think you need these skills to ace Door Person
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Door Person. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at the Sutton Hotel Collection and how your values align with theirs.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use specific examples to demonstrate your ability to create a welcoming environment and handle guest inquiries.
Proofread Your Application: Before submitting, carefully proofread your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a Door Person.
How to prepare for a job interview at The Francis Hotel - Bath
✨Show Your Customer Service Skills
As a Door Person, you'll be the first point of contact for guests. Make sure to highlight your previous customer service experience and how you create a welcoming atmosphere. Share specific examples of how you've gone above and beyond for customers in the past.
✨Know the Hotel's History
Familiarise yourself with the history and unique features of the Sutton Hotel Collection, especially The Francis Hotel. Being able to discuss its Georgian architecture and significance will show your genuine interest in the role and the hotel.
✨Demonstrate Professionalism
Dress smartly and maintain a professional demeanor throughout the interview. As a Door Person, you'll represent the hotel, so it's important to convey that you understand the importance of professionalism in hospitality.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your enthusiasm and helps you determine if the Sutton Hotel Collection is the right fit for you. Consider asking about team dynamics or opportunities for personal development.
