Senior Data Engineer

We are looking for a Senior Data Engineer to join our Group Data Engineering Team in Leighton Buzzard. Working as part of an operationally focused team, you will be responsible for undertaking proactive and reactive monitoring of the Connells Technology Infrastructure, Platforms and Applications, providing timely prevention or resolution of incidents, and appropriate escalation for major issues. We offer hybrid working arrangement with 1 day a week in our office.

Key responsibilities:

• Designs, implements and maintains IT infrastructure components like servers, networks, and storage systems.
• Troubleshoots technical problems and ensures system uptime and performance.
• Undertakes Problem resolutions through the re-design of solutions to mitigate recurring incidents.
• Designs and implements security measures to safeguard data and systems.
• Assesses and guides in the required level of proactive monitoring and reacts to escalations from other IT teams to support Infrastructure Analysts.
• Prepares technical documentation and reports on infrastructure operations.
• Logs and completes allocated Incident or Problem Tickets with appropriate level of detail.
• Assists with infrastructure capacity planning and resource allocation.
• Incident resolutions and Change implementation.
• Mentors and guides more junior team members.
• Assists architecture teams in the identification of solutions and provides feedback on operational needs of new solutions from a supportability perspective.
• Identifies opportunities for, develops and implements infrastructure automation and scripting solutions.

Day to Day technical aspects of the role:

• Senior technical advisor and Data Engineering champion for the data platform.
• Working with Partners and DBA teams to deliver cloud solution products.
• Lead on all Data Engineering projects.
• Maintaining engineering standards and practices.
• Design, build and delivery support for Self-Service Solutions, data models, PowerBI, SSRS, Fabric, Analytical Data Products, Statistical Modelling, Data Warehouse and etc.
• Team support in SQL development best practices.
• Provide business support in understanding data and facilitate solutions to satisfy requirements.

Experience and skills required:

• Previous hand on as a Technology Engineer with Connells or similar externally.
• Use of a Service Management Ticketing solution such as ServiceNow.
• Troubleshooting Infrastructure availability and performance issues.
• Strong experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
• Desire to learn and gain new skills.
• Ability to communicate with customers in a professional manner.
• Ability to troubleshoot incidents and problems across a broad range of technologies.
• Supporting analysts in timely resolution of incidents.

Qualifications:

• Relevant technical qualifications (eg, T-Levels, NVQs, A-Plus certification, ITIL, TOGAF, PRINCE 2 etc).
• Professionally qualified (e.g. MCSA / CCNA technical qualifications).

Connells Group is one of the largest and most successful estate agency and property services providers in the UK and as of March 2021 also encompasses Countrywide. Founded in 1936 and with a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.