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- Tasks: Manage complex care packages and support clients with various health conditions.
- Company: Join a well-established private care organisation with over 12 years of experience.
- Benefits: Enjoy full-time hours, competitive salary, and opportunities for career progression.
- Why this job: Make a real difference in clients' lives while fostering a positive team environment.
- Qualifications: Experience in managing complex care and leading healthcare teams is essential.
- Other info: Work Monday to Friday, with support from centralised teams to ease your workload.
We are looking to recruit a Complex Case Manager (non-clinical) in the Greater Manchester area. As Complex Case Manager, you will make a real difference with clients and also foster great morale within the care team. You’ll be a role model to the people in your team, empowering them to be their very best.
Your main duties and responsibilities will include:
- To take ownership of a caseload of complex clients with clinical interventions including spinal injuries, acquired brain injuries, motor neurone disease, multiple sclerosis and manage their care package holistically.
- To co-ordinate and lead the transition, start up, and continuity of all complex care packages; involving client, MDT; managing the clinical training needs of the care team, and maintaining appropriate skill mix to ensure safe and effective clinical practice.
- Upholding high standards in care and prioritising a person-centred approach.
- Being a responsive advocate for complaints and safeguarding, and encouraging improvement.
- Developing comprehensive care plans and risk assessments.
- Providing support for your care packages through observations and mentoring sessions, and regularly reviews.
What we are looking for:
- Excellent organisational & time management skills.
- A good understanding of CQC requirements.
- Experience in managing complex care packages with clinical interventions including spinal injuries, acquired brain injuries, motor neurone disease, multiple sclerosis.
- Experience of managing a team of healthcare workers.
- You will need to be a driver with access to your own car for work.
You will be working for a highly regarded private care organisation, who have been well established for over 12 years, providing complex care to people in the comfort of their own homes. You will work closely with your Registered Service Manager and Nurse Case Manager(s), and have the support of centralised support teams, to take a little off your plate and keep things running smoothly. You will have opportunities to progress in your career with training and development opportunities. The role is full time working Monday to Friday, 40 hours per week, with a salary of up to £35,000 – negotiable on experience.
For further details on working as a Complex Case Manager in Greater Manchester, please ‘Apply’, or contact Gemma at Leaders In Care.
Complex Case Manager employer: Leaders in Care
Contact Detail:
Leaders in Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Case Manager
✨Tip Number 1
Familiarise yourself with the specific clinical interventions mentioned in the job description, such as spinal injuries and acquired brain injuries. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your experience in managing complex care packages and leading teams. Be prepared to share specific examples of how you've successfully coordinated care and supported your team in previous roles, as this will demonstrate your capability for the position.
✨Tip Number 3
Research the CQC requirements thoroughly, as understanding these standards is crucial for the role. Being able to discuss how you have upheld or improved care standards in past positions will show your commitment to quality care.
✨Tip Number 4
Network with professionals in the healthcare sector, especially those who work in complex care. Engaging with others in the field can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Complex Case Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing complex care packages and any clinical interventions you've been involved with. Use specific examples that demonstrate your organisational skills and understanding of CQC requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making a difference in clients' lives and how you can empower your team. Mention your experience with specific conditions like spinal injuries or multiple sclerosis to show your suitability for the role.
Showcase Leadership Skills: Emphasise your experience in managing teams and how you've successfully led care staff in previous roles. Provide examples of how you've developed care plans and mentored team members to ensure high standards of care.
Highlight Your Availability: Since the role requires full-time commitment, clearly state your availability in your application. Mention your access to a car and readiness to travel within the Greater Manchester area, as this is crucial for the position.
How to prepare for a job interview at Leaders in Care
✨Showcase Your Organisational Skills
As a Complex Case Manager, you'll need excellent organisational and time management skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple cases or projects simultaneously.
✨Demonstrate Your Understanding of CQC Requirements
Familiarise yourself with the Care Quality Commission (CQC) standards and be ready to explain how you have adhered to these in previous roles. This shows that you understand the regulatory framework and can maintain high standards in care.
✨Highlight Your Experience with Complex Care Packages
Be specific about your experience managing complex care packages, especially those involving clinical interventions. Discuss any relevant cases you've handled, particularly those related to spinal injuries or acquired brain injuries, to illustrate your expertise.
✨Emphasise Team Leadership and Mentoring
Since the role involves managing a team of healthcare workers, share your leadership style and any mentoring experiences. Talk about how you've empowered your team members and fostered a positive morale within your previous teams.
