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- Tasks: Provide technical support and product demonstrations for high-performance coatings.
- Company: Join a leading manufacturer of innovative roof coatings and corrosion control solutions.
- Benefits: Enjoy 24 days holiday, a car allowance, and a Monday to Friday work schedule.
- Why this job: Be part of a dynamic team driving product innovation and customer satisfaction.
- Qualifications: Experience in a technical environment with strong communication and problem-solving skills required.
- Other info: Opportunity to attend exhibitions and collaborate with marketing on technical content.
Our client manufactures and supplies high performance roof coatings and coatings for corrosion control. Due to further expansion, they are seeking a Chemist to provide Technical Support to customers, advising of products and working closely with the development team to produce bespoke coatings.
Responsibilities:
- Onsite product demonstrations and problem solving at existing and prospective accounts in the UK and overseas.
- Regular, routine visits to existing accounts for process auditing and optimisation.
- Confidently promote products through presentations and demonstrations at customer sites.
- Support in identifying and developing new opportunities for both existing and new products in-line with business growth strategies.
- Work closely with the development team to generate bespoke products for customers.
- Work with the sales team to identify potential target accounts.
- Attend exhibitions and trade shows.
- Handling of product quality complaints.
- Creation and control of technical datasheets.
- Writing of technical articles and product PR in collaboration with marketing department.
- Technical content creation for blog, brochures, distributor website etc. supporting marketing activities.
- When not visiting customers, you will be based at the UK manufacturing site in the Midlands.
Candidate Profile:
- Experience gained within a technical environment, ideally with a finished product line such as coatings, adhesives or paints would be ideal.
- Positive and inquisitive by nature, possess excellent interpersonal and communication skills plus sound technical acumen.
- Able to work and communicate effectively across all levels of an organisation.
- Methodically minded, able to work efficiently under pressure, able to work independently, multi-task and prioritise workload.
- Willingness to take ownership and initiate change, ensuring meaningful actions are completed.
- Excellent communication skills, fluent written and spoken English.
- Confident presenter of technical information and able to demonstrate products.
- Good technical background and interest in Chemistry.
- Full UK driving licence.
- Applicants must have the right to work in the UK.
In return they are offering an attractive package, 24 days holiday (4 to be taken at Christmas), 8:00-4:30pm Monday to Friday, and car allowance.
Technical Support Chemist employer: Whitehall Recruitment Ltd
Contact Detail:
Whitehall Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Chemist
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in coatings and corrosion control. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Network with professionals in the coatings industry, especially those who work in technical support roles. Attend relevant exhibitions and trade shows to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to showcase your presentation skills by practising how to effectively communicate technical information. Consider creating a mock presentation on a product or solution related to coatings to demonstrate your ability.
✨Tip Number 4
Research the company’s products and their applications thoroughly. Being able to discuss specific products and how they can solve customer problems will set you apart from other candidates.
We think you need these skills to ace Technical Support Chemist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical environments, particularly with coatings, adhesives, or paints. Emphasise your communication skills and any previous roles that involved customer interaction or product demonstrations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide technical support and work collaboratively with development and sales teams.
Showcase Technical Knowledge: Include examples of your technical acumen in your application. Discuss any relevant projects or experiences where you successfully solved problems or developed bespoke products, as this aligns with the job's responsibilities.
Prepare for Interviews: If invited for an interview, be ready to discuss your technical background in detail. Prepare to present how you would approach product demonstrations and problem-solving scenarios, showcasing your confidence and communication skills.
How to prepare for a job interview at Whitehall Recruitment Ltd
✨Showcase Your Technical Knowledge
Make sure to brush up on your chemistry knowledge, especially related to coatings and adhesives. Be prepared to discuss specific products and their applications, as well as any relevant experience you have in a technical environment.
✨Demonstrate Your Communication Skills
Since the role involves presenting technical information and conducting product demonstrations, practice explaining complex concepts in simple terms. Highlight your interpersonal skills and provide examples of how you've effectively communicated with clients or team members in the past.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical challenges or customer complaints. Think of examples from your previous experience where you successfully resolved issues and be ready to discuss your thought process.
✨Research the Company and Industry
Familiarise yourself with the company's products and recent developments in the coatings industry. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
