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For Companies At a Glance
- Tasks: Design and implement CRM solutions while troubleshooting issues and supporting system architecture.
- Company: Join a leading Technology company known for innovation and excellence in CRM solutions.
- Benefits: Enjoy a competitive salary, collaborative work environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values creativity and problem-solving in tech.
- Qualifications: 3+ years in a customer-facing CRM role with strong communication skills required.
- Other info: This is a full-time on-site position based in Silchester.
The predicted salary is between 32000 - 44000 £ per year.
FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a CRM Consultant. The successful candidate will provide excellent understanding of building and implementing management systems. This role will be a full-time position based out of their Silchester office.
Specific responsibilities include:
- Design and implement CRM solutions.
- Troubleshoot issues related to the CRM system.
- Provide support on system architecture for CRM deployment.
- Maintain system configuration and user guides.
- Assisting company strategies, team goals and meeting project deadlines.
- Support new technologies with the commercial team.
- Resolve any issues via phone and email in a timely manner.
Experience/Qualification:
- 3+ years proven experience in a customer facing CRM consultant role.
- Solve business problems with technology.
- Recent experience of working for an MSP.
- Full process of requirements, specification and delivery to clients' expectations.
- Writing technical and project documentation.
- Excellent verbal and written communication skills.
CRM Assistant employer: FryerMiles Recruitment Limited
Contact Detail:
FryerMiles Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Assistant
✨Tip Number 1
Familiarise yourself with the specific CRM systems that the company uses. Research their technology stack and understand how their CRM solutions are designed and implemented. This knowledge will help you speak confidently about your experience and how it aligns with their needs.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully implemented CRM solutions or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Tip Number 4
Stay updated on the latest trends in CRM technologies and customer relationship management. Being knowledgeable about new tools and methodologies will demonstrate your commitment to the field and your ability to support the company's strategies.
We think you need these skills to ace CRM Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM systems and customer-facing roles. Use specific examples that demonstrate your ability to solve business problems with technology, as this is crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention your relevant experience, particularly in designing and implementing CRM solutions, and how you can contribute to the team goals.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential, ensure that your application materials are well-written and free of errors. Consider including examples of how you've effectively communicated technical information in past roles.
Highlight Technical Proficiency: Detail your experience with CRM systems and any relevant technologies. If you have written technical or project documentation, mention this to demonstrate your capability in maintaining system configuration and user guides.
How to prepare for a job interview at FryerMiles Recruitment Limited
✨Showcase Your CRM Knowledge
Make sure to highlight your understanding of CRM systems during the interview. Be prepared to discuss specific CRM solutions you've designed or implemented, and how they benefited previous employers.
✨Demonstrate Problem-Solving Skills
Since troubleshooting is a key part of the role, come equipped with examples of how you've resolved issues in past positions. This will show your potential employer that you can handle challenges effectively.
✨Communicate Clearly
Given the importance of communication in this role, practice articulating your thoughts clearly and concisely. Prepare to explain technical concepts in a way that non-technical stakeholders can understand.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-life situations related to CRM deployment and support. Think through scenarios where you've had to meet project deadlines or assist teams with new technologies.
