Pensions Administrator

• Provide excellent customer service.

• Accurately process cases assigned to you, which will include the calculation and payment of members benefits.

• Answer incoming calls and resolve queries in an empathetic and caring manner.

• Escalate any potential problems and/or complaints for quick resolution.

• Manage your time effectively to ensure all deadlines are met.

• Produce letters, email and reports to an expected high standard.

• Pensions knowledge – experience of delivering pensions administration services.

• Experience of working in an office environment (using MS Office) and producing high quality deliverables to deadlines.

• Excellent customer service focus – the ability to deal empathetically with people, build relationships and manage expectations.

Sammons Recruitment 55 Havelock Road

Hastings

England

TN34 1BE T: 01424 723723 E: enquiries@sammons.co.uk

Sammons Recruitment 23 Long Garden Walk East

Farnham

Surrey

GU9 7HX

T: 01252 727887 E: enquiries@sammons.co.uk

Sammons Pensions Bowden House, Luckyn Lane

Pipps Hill Industrial Estate

Basildon, Essex

SS14 3AX T: 01277 268 988 E: pensions@sammons.co.uk

Sammons Pensions Warnford Court

29 Throgmorton Street

London

EC2N 2AT T: 020 7293 7022 E: pensions@sammons.co.uk