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- Tasks: Lead a vibrant team to create unforgettable dining experiences in our Italian trattoria.
- Company: Join Virgin Hotels, where fun meets professional hospitality in a dynamic environment.
- Benefits: Enjoy birthday leave, volunteer days, discounts, meals, and comprehensive training opportunities.
- Why this job: Be part of a culture that values learning, fun, and memorable guest interactions every day.
- Qualifications: 2-3 years management experience in a full-service restaurant; strong food and beverage knowledge required.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.
Why work with Virgin Hotels: Because it is fun, of course! But we appreciate that fun isn't always enough what else is in it for you?
- A day off for your birthday
- Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate
- Generous family friendly policies and allowances
- Teammate discount at Virgin Hotels and 20 other Virgin brands!
- Training and development including apprenticeships
- Teammate meals provided
- 4 x your salary life assurance policy
- Employee Assistance Program and Company sick pay
Your mission: Should you decide to accept it. Our Eve bar & restaurant has been relaunched as an Italian trattoria where we deliver professional, anticipatory and fun hospitality. The restaurant & bar manager will be responsible for overseeing the restaurant, bar and hotel in-room dining operation, orchestrating the magic of the guest dining experience by leading a team of passionate individuals. This position is made for someone who is driven by the need to create memorable experiences each and every day and is passionate about delivering great hospitality in an informal yet professional setting. We expect you to communicate, coordinate and work well with other teammates, managers, and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience!
The Nitty-Gritty: What exactly you will be doing
- Train, train, train! You will be responsible for building a team of talented individuals who never let the ball drop. This means creating and implementing a comprehensive training program that keeps the team on their toes and ensures the delivery of consistent high standards in service.
- Monitor and track the flow of information coming to you from your senior management, hotel side and culinary side and distribute consistently to your teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and managers.
- Guest Interaction. You will be responsible for detailing and confirming guest profiles and communicating that to the FOH and BOH teams. You will handle guest issues directly, with confidence and achieve positive results helping to build a regular guest pool.
- Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction every day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise.
- Organisation and time management. Balancing the needs of your team, guests and business will be crucial. Your time management skills will be tested between having a strong floor presence at key times, dedicated training time and business deliverables.
- Adaptability: Eve is a dynamic venue that hosts regular events and the manager will be required to deliver a variety of events that require a varying approach to service whilst still adhering to our high standards.
- Educate: Through our wine club, pasta making classes and wine & negroni flights you will be responsible for enhancing the guest experience through these add-on experiences.
Other Responsibilities: The main priority is the guest experience, monitoring the floor, training, and consistent leadership. However, there is still work to be done. Schedules must be completed to balance the needs of the business. Inventory controls, strong P&L knowledge, waste of product, glassware, equipment, etc must be monitored daily. All human resource as well as health & safety aspects must be completed according to protocols. Handling daily tasks of scheduling, having people in the right place at the right time, driving revenue through various competitions, checking opening/running/closing duties of staff, ensuring uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced throughout the department.
Background must-have:
- Current right to work in the UK
Preferred:
- 2-3 years management experience in a full-service restaurant within a hotel setting
- WSET Level 2, 3 or 4 (Preferred)
- Strong food and beverage knowledge
- A track record of building a successful team and achieving targets
We believe that our team should be reflective of the world. We welcome all, regardless of race, ethnicity, country of origin, sexual orientation, gender, disability, spiritual beliefs or any other component of identity. Virgin Hotels celebrates diversity and welcomes teammates from all backgrounds. We are proud to be an inclusive and Equal Opportunity Employer.
Restaurant Manager employer: Virgin Hotels Edinburgh
Contact Detail:
Virgin Hotels Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with Virgin Hotels' values and culture. Understanding their emphasis on fun and memorable guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully trained and developed teams in the past. Highlighting your ability to create a positive work environment will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your adaptability in dynamic environments. Share specific instances where you've successfully managed events or changes in service style, as this is crucial for the role at Eve.
✨Tip Number 4
Prepare to demonstrate your knowledge of food and beverage trends, especially Italian cuisine, as well as your experience with guest interactions. This will show that you're not only qualified but also passionate about enhancing the dining experience.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in a full-service environment. Emphasise your leadership skills and any specific achievements that demonstrate your ability to create memorable guest experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the role's responsibilities. Mention how you align with Virgin Hotels' values, such as creating fun and memorable experiences for guests and teammates alike.
Showcase Your Training Experience: Since training is a key part of the role, include examples of how you've successfully trained and developed teams in the past. Highlight any specific training programmes you've implemented or participated in.
Demonstrate Adaptability: Provide examples in your application that showcase your adaptability in dynamic environments. Discuss how you've managed events or changes in service style while maintaining high standards, which is crucial for the role at Eve.
How to prepare for a job interview at Virgin Hotels Edinburgh
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable guest experiences. Share specific examples from your past roles where you went above and beyond to ensure guests left happy.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully built and managed a team in the past. Highlight any training programmes you've implemented and the positive outcomes that resulted.
✨Be Ready for Scenario Questions
Expect questions about how you would handle various situations, such as guest complaints or staff conflicts. Think of examples that showcase your problem-solving skills and ability to maintain high service standards.
✨Know the Venue and Its Offerings
Familiarise yourself with the restaurant's concept, menu, and any unique offerings like wine clubs or cooking classes. This will show your genuine interest in the role and help you connect with the interviewers.
