Office Administrator / Property Manager

Part-time Office Administration / Property Management in Nantwich, 25 - 27 hours, £20k dependant on experience. Acorn By Synergie, on behalf of our client, a well-established property management company, is seeking a highly organised and proactive individual to join their small but dynamic team. This role is pivotal in ensuring the smooth and efficient management of administrative tasks, property inspections, and tenant and contractor relations. The successful candidate will play a key role in maintaining high service standards, supporting tenant satisfaction, and contributing to the effective management of the private property portfolio.

About the role

This is an exciting opportunity for an enthusiastic and self-motivated professional who thrives in a varied and fast-paced environment. The ideal candidate will be detail oriented, highly organised, and capable of managing multiple responsibilities. Strong communication skills are essential for engaging effectively with clients, tenants, contractors, and colleagues. A customer focused approach, combined with reliability and trustworthiness, will be key to delivering excellent service. Additionally, strong problem solving abilities are necessary to address any issues that may arise within the office or across the property portfolio.

Key responsibilities

• Office Administration
  • Organise and maintain office systems and records.
  • Manage correspondence and scheduling.
  • Maintain diaries and coordinate appointments for maintenance jobs.
  • Ensure compliance with property regulations and keep records up to date.
  • Maintain office supplies and petty cash.
  • Handle banking tasks, including cash deposits.
• Property Maintenance
  • Coordinate and oversee maintenance and repair activities.
  • Arrange and conduct regular property inspections.
  • Maintain a database of approved contractors.
  • Identify and address property issues promptly.
  • Ensure properties comply with legal requirements.
  • Maintain comprehensive records of maintenance and tenant interactions.
• Tenant Relations
  • Respond to tenant inquiries and concerns professionally.
  • Facilitate the leasing process, including tenant screenings and lease agreements.
  • Manage tenant relationships to ensure satisfaction and resolve conflicts.
  • Provide excellent customer service to maintain positive tenant experiences.
• Financial Management
  • Oversee property maintenance costs, budgeting, and financial reporting.
  • Verify contractor invoices for accuracy and ensure timely payments.
• Marketing and Leasing
  • Work with letting agents to market vacant properties effectively.
  • Ensure properties are ready for new tenants.
• Property Inspections
  • Conduct thorough and regular property inspections.
  • Ensure compliance with safety and regulatory standards.
  • Document findings and oversee necessary repairs or improvements.

Key Skills and Competencies

• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in record-keeping.
• Proficiency in Microsoft Office Suite and property management software.
• Problem-solving skills and ability to work independently.
• Knowledge of property laws and compliance requirements.
• A valid UK driving licence and access to a vehicle.

Qualifications and Experience

• Experience in property administration.
• Background in business administration or customer service is advantageous.
• 2-5 years of experience in property management.
• Proven track record in managing residential or commercial properties.

Why Join Our Client?

• Competitive salary.
• Opportunities for professional development.
• A supportive and collaborative work environment.
• Flexible working arrangements to promote work-life balance.
• Mileage reimbursement.

If you are looking for a dynamic role within a growing organisation, we encourage you to apply and become part of our client's dedicated team!