Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in the shop and cafe, ensuring a fantastic experience.
- Company: Join RSPB, a leading conservation charity dedicated to protecting nature.
- Benefits: Enjoy a pension scheme, life assurance, and 26 days' annual leave pro-rata.
- Why this job: Be part of a vibrant team in a beautiful nature reserve while making a positive impact.
- Qualifications: GCSE Maths and English or equivalent; enthusiasm and strong communication skills required.
- Other info: Flexible part-time hours with training provided; apply before 13th April 2025!
The predicted salary is between 18600 - 20000 £ per year.
Centre Assistant Location: RSPB UKHQ - The Lodge, Sandy, Bedfordshire
Salary: £23,401.00 - £25,121.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Contract: Permanent
Hours: Part-Time, 17.5 hours per week
The successful candidate will be available to work during the day (no evenings), and weekend and Bank Holiday working will be essential. The role is for 17.5 hours working Tuesday, Saturday, Sunday / Monday and Wednesday over a 2 week rota.
We are looking for an enthusiastic team player to join us as a Centre Assistant at The Lodge reserve, Sandy, and help us deliver fantastic customer service. The main focus of this Centre Assistant role is to serve customers in the shop and ensure they have the best experience possible. You will also help maintain the retail displays, process deliveries, operate the till, and respond to visitor enquiries in a friendly and professional manner. You will also work in the cafe when necessary.
Working on a nature reserve means there’s always plenty going on and you’ll need to be prepared to deal with almost anything. You will receive full training and support on all aspects of RSPB Retail and Food & Beverage, which will enable you to drive sales, be a positive role model to the team, and an ambassador for the RSPB.
Key Responsibilities:
- Ensuring the retail store is delivering the highest standard of customer care.
- Working with the retail management team to achieve financial targets and Key Performance Indicators to deliver against retail store goals.
- Ensure the retail store is commercially merchandised and stock levels are appropriate.
- Ensuring all retail admin, operating processes, security including cash handling and health and safety in the retail store adheres to RSPB procedures.
Essential Qualifications, Knowledge and Skills:
- GCSE Maths and English or equivalent.
- Computer literate.
- Enthusiastic approach to work.
- Excellent verbal and written communications skills.
- Ability to plan and prioritise workloads.
- Problem solving skills and ability to work on own initiative.
- Ability to manage and respond to customer needs and feedback.
- Able to build and maintain strong working relationships.
- Ability to work as part of a team.
Desirable qualifications, knowledge, skills, and experience:
- Experience of working at a retail environment/visitor attraction.
- Experience of working in a sales background.
- Retail certificate.
- Knowledge of Health and Safety in the workplace.
- Merchandising skills.
- Till operation and payment handling.
Closing date: 23:59, Sun, 13th Apr 2025
We are actively recruiting for this role and will be reviewing applications and conducting interviews on a rolling basis. Don't wait—apply today!
We are looking to conduct interviews for this position from w/c 21st April.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. No agencies please.
Centre Assistant - Part-Time employer: RSPB
Contact Detail:
RSPB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant - Part-Time
✨Tip Number 1
Familiarise yourself with the RSPB's mission and values. Understanding their commitment to nature conservation will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight any previous customer service experience you have, especially in retail or visitor attractions. Be ready to share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since this role requires working closely with others, think of instances where you've successfully collaborated with a team to achieve a common goal.
✨Tip Number 4
Be ready to demonstrate your problem-solving abilities. Think of scenarios where you've had to think on your feet or adapt to unexpected situations, as this will show your capability to handle the dynamic environment of a nature reserve.
We think you need these skills to ace Centre Assistant - Part-Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail or customer service. Emphasise any skills that match the job description, such as communication skills and problem-solving abilities.
Craft a Strong Application Form: When filling out the application form, provide specific examples of how you meet the essential qualifications and skills listed. Use clear and concise language to demonstrate your enthusiasm for the role.
Showcase Your Teamwork Skills: Since the role requires working as part of a team, include examples of past experiences where you successfully collaborated with others. Highlight your ability to build strong working relationships.
Express Your Passion for Nature: Given that this position is at a nature reserve, convey your passion for nature and conservation in your application. Mention any relevant experiences or interests that align with the RSPB's mission.
How to prepare for a job interview at RSPB
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the RSPB's mission during the interview. Highlight your passion for customer service and nature, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Since the role requires being a team player, prepare examples of how you've successfully worked in teams before. Discuss how you can contribute positively to the team dynamic at The Lodge.
✨Prepare for Customer Scenarios
Think about potential customer service scenarios you might face in the role. Be ready to discuss how you would handle difficult situations or customer inquiries, showcasing your problem-solving skills.
✨Know the RSPB and Its Values
Research the RSPB and its values before the interview. Understanding their mission and recent initiatives will help you align your answers with their goals and demonstrate your commitment to their cause.
