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For Companies At a Glance
- Tasks: Support residents with daily tasks and personal care in a friendly environment.
- Company: Join Housing 21, a top-rated care provider passionate about people and community.
- Benefits: Enjoy competitive pay, holiday pay, health cash plan, and discounts with the Blue Light Card.
- Why this job: Make a real difference in people's lives while building strong relationships in a supportive team.
- Qualifications: No experience needed; just bring a positive attitude and a desire to help others.
- Other info: Flexible hours available, with opportunities for career progression through our Extra Care Academy.
The predicted salary is between 18500 - 26000 £ per year.
The vacancy
Hours: 35 hours per week
Are you looking for a career that\’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?
Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you\’ve made real a difference to someone\’s life?
If this sounds like you – we\’ve got the perfect match
As a Care Worker with Housing 21 you\’ll be part of a friendly, supportive team as you work together to support our residents. Once you\’re at work that\’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.
Working with familiar residents and colleagues every day, you\’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.
Our Care Workers:
• Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy – support and training to progress into management
Is it for me?
You don\’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.
All you need is:
• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure
About the role
Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things.
Tasks can include:
• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.
The benefits
At Housing 21 we\’re proud to be bucking the trend as a care provider we offer a range of impressive benefits including:
• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations
An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.
Closing Date for applications 24 November 2025
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.
About us
We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees.
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK\’s third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn\’t have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000 A career in care means you can make a difference and help our residents to live independently in their own homes.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you\’re ready for a new challenge and able to make a difference, then come and join us
Benefits
Blue Light
Card
Discounted retail, leisure and hospitality
Holiday trade
scheme
Funded health
cash plan
Occupational maternity pay / paternity pay
Pension
contributions
Occupational sick pay
Lifestyle discounts
Car salary sacrifice and leasing scheme
Learning and development opportunities
Care Worker employer: Housing 21
Contact Detail:
Housing 21 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Worker
✨Tip Number 1
Show your passion for helping others during the interview. Share personal stories or experiences where you've made a difference in someone's life, even if it's informal, like helping a neighbour or caring for a family member.
✨Tip Number 2
Familiarise yourself with the values and mission of Housing 21. Understanding their commitment to high standards of care will help you align your answers with what they are looking for in a Care Worker.
✨Tip Number 3
Demonstrate your communication skills by engaging with everyone you meet during the application process. Whether it’s the receptionist or the interviewer, being friendly and approachable can leave a lasting impression.
✨Tip Number 4
Be prepared to discuss your flexibility and reliability. Since the role requires a commitment to supporting residents, showcasing your ability to adapt and be dependable will make you a strong candidate.
We think you need these skills to ace Care Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Care Worker role. Emphasise any previous caring roles, even informal ones, and showcase your communication skills and ability to work with people.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others. Share personal anecdotes that demonstrate your kindness and reliability, and explain why you want to work specifically with Housing 21.
Highlight Relevant Skills: In your application, focus on the key skills mentioned in the job description, such as good communication, flexibility, and the ability to remain calm under pressure. Use specific examples to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which is crucial in the care sector.
How to prepare for a job interview at Housing 21
✨Show Your Caring Nature
During the interview, emphasise your genuine desire to help people. Share personal experiences where you've cared for others, whether it's family, friends, or even neighbours. This will demonstrate that you possess the kindness and empathy essential for a Care Worker.
✨Communicate Clearly
Good communication skills are crucial in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle various situations with residents, ensuring you convey your ability to listen and respond effectively.
✨Demonstrate Reliability and Flexibility
Care work often requires adaptability and dependability. Be ready to discuss examples from your past where you've shown reliability, such as sticking to commitments or adjusting plans to meet someone's needs. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team culture, training opportunities, or the Extra Care Academy. This shows your interest in the position and your eagerness to grow within the organisation.
