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- Tasks: Lead client accounts, manage projects, and ensure smooth delivery of creative campaigns.
- Company: Join Digital Natives, a vibrant social-first creative agency in East London.
- Benefits: Enjoy flexible working, 25 days leave, training programmes, and wellbeing perks.
- Why this job: Be part of a dynamic team creating impactful campaigns for global brands.
- Qualifications: 5+ years in social media or marketing, with strong client relationship skills.
- Other info: Opportunity to mentor junior team members and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Digital Natives is a Social-First Creative Agency based in East London. Our rapidly growing tribe works together to create best-in-class social campaigns for global brands, covering beauty, food & beverage and consumer electronics.
We’re looking for an outstanding Account Director (AD) to join our team to help lead the wider Account Management team. The successful AD will be experienced, personable, and have a talent for building relationships and providing our clients with a key point of contact across projects. Our new AD will ensure the smooth delivery of projects by supporting the wider team to interrogate the brief from our clients to manage budgets and timelines in line with client needs.
The Account Director will also play a key role in project managing the delivery of campaigns, by co-ordinating the resources needed to service projects, build strategic operational plans and balance the expectations of clients with the execution of creative work. They will be expected to plan campaigns, and successfully grow client accounts creatively and financially. Travel is sometimes required for client visits, new business presentations, planning, brief taking or attending shoots.
WHAT YOU’LL BE DOING:
- Managing whole client accounts, including all projects, end to end, from briefing, budgeting and scoping to final delivery and reporting.
- Acting as the bridge between departments, helping to drive campaigns and projects ahead by managing deployment across the business and overseeing, managing and delegating effectively.
- Providing exceptional client services to your clients, developing a clear understanding of clients’ business needs and building client relationships, foreseeing and preventing client issues where possible.
- Holding a deep understanding of both wider marketing approaches and the services that DN offers, using your experience and knowledge to help lead productive conversations across your projects and clients.
- Interrogating and developing client briefs, presenting and providing directional solutions for their business needs.
- Supporting the finance team in relation to client facing work, helping to manage the commercial performance of your accounts and client facing work.
- Developing and growing existing client accounts by seeking and spotting business opportunities or challenges that we can solve through our services.
- Supporting the Sales and New Business team, helping to win new client relationships where needed.
- Managing more junior members of the team, overseeing their work and project delivery whilst upskilling and training with the assistance of more senior members of the team.
YOUR BACKGROUND:
- 5+ years experience in social media, marketing, advertising, branding or digital is essential.
- Experience within an agency environment building client relationships.
- An awareness of the creative process/techniques and an understanding of digital and social platforms is a must.
- A persuasive and confident approach to projects with the ability to plan and organise effectively.
- Proactive attitude and an ability to multi-task and manage several projects simultaneously.
- Excellent written and oral communication skills and ability to effectively develop relationships with clients.
- Effective team management capabilities and ability to upskill and support junior team members.
- A keen attention to detail in written communication and within budgets/finances.
EXTRA BENEFITS YOU’LL RECEIVE:
- Flexible working (2 days remote, 3 in office).
- 25 days annual leave + an additional personal day of leave each year.
- External & internal dedicated training & development programmes.
- Summer Friday early finish hours.
- Private Medical Insurance & wellbeing perks through Vitality.
- Cycle to work scheme.
- Regular team socials & a calendar of activities to support your wellbeing.
Account Director employer: Digital Natives
Contact Detail:
Digital Natives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals in the social media and marketing industry. Attend events, webinars, or workshops where you can meet people who work at agencies like Digital Natives. Building relationships can often lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the latest trends in social media and digital marketing. Being knowledgeable about current campaigns and successful strategies will help you stand out during interviews and discussions with potential employers.
✨Tip Number 3
Prepare to discuss your experience in managing client accounts and projects. Be ready to share specific examples of how you've successfully navigated challenges and delivered results, as this will demonstrate your capability for the Account Director role.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in mentoring or training junior team members. This is a key aspect of the Account Director position, and demonstrating your ability to develop others will make you a more attractive candidate.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, social media, and client relations. Use specific examples that demonstrate your ability to manage projects from start to finish.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the agency's work and how your background aligns with their needs. Mention your experience in building client relationships and managing campaigns effectively.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects your written communication skills. Use clear, concise language and check for any grammatical errors.
Highlight Leadership Experience: If you have experience managing teams or mentoring junior staff, be sure to include this in your application. Discuss how you've successfully led projects and supported team members in achieving their goals.
How to prepare for a job interview at Digital Natives
✨Showcase Your Relationship-Building Skills
As an Account Director, your ability to build and maintain client relationships is crucial. Prepare examples of how you've successfully managed client accounts in the past, highlighting your interpersonal skills and how you’ve resolved any challenges.
✨Demonstrate Project Management Expertise
Be ready to discuss your experience in managing projects from start to finish. Highlight specific campaigns you've led, focusing on your budgeting, scoping, and delivery processes. This will show your potential employer that you can handle the responsibilities of the role.
✨Understand the Creative Process
Familiarise yourself with the creative techniques and digital platforms relevant to the agency's work. Be prepared to discuss how you can contribute to the creative process and support the team in delivering innovative solutions for clients.
✨Prepare for Financial Discussions
Since the role involves managing client-facing finances, brush up on your financial acumen. Be ready to discuss how you've previously supported financial performance in your accounts and how you can help the agency grow its client relationships financially.
