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- Tasks: Welcome patients, book appointments, and manage patient records with care.
- Company: Join a dedicated healthcare team focused on improving patient care.
- Benefits: Earn £12-13 per hour with flexible shifts in a supportive environment.
- Why this job: Make a real impact in healthcare while gaining valuable experience.
- Qualifications: Must have a valid DBS Certificate and customer service experience.
- Other info: Temporary position with varied shifts available throughout December.
*Please only apply if you have an in date DBS Certificate or are on the update service system* Job Title : Patient Booker – DBS Needed Location : Stoke-on-Trent Pay: £12- 13phr Contract Type : Temporary Shifts/Hours: 9am-5pm, varied shifts across December Responsibilities : Welcoming patients and visitors with a friendly and professional demeanour. Checking patient referrals for suitability to be seen within our client’s clinical units. Booking appointments and ensuring patients receive all necessary information and medications. Managing patient correspondence and contact records according to established processes. Assisting in the preparation of patient notes and health information for appointments. Accurately reporting appointment outcomes to facilitate follow-up clinical activities. Supporting audit activities, such as checking patient outcome data and maintaining medical supplies. Actively contributing to the continuous improvement of care within our client’s organisation. What we are looking for : Previous experience in a reception or customer-facing role is highly desirable. Basic DBS Certificate required for this position that’s valid and in date. Strong attention to detail and the abili…
Patient Booker employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Booker
✨Tip Number 1
Make sure your DBS Certificate is up to date and valid before applying. This is a crucial requirement for the Patient Booker role, and having it ready will show that you are serious about the position.
✨Tip Number 2
Highlight any previous experience in customer-facing roles during your interview. Being able to demonstrate your ability to interact with patients and visitors professionally will set you apart from other candidates.
✨Tip Number 3
Familiarize yourself with common medical terminology and appointment booking processes. This knowledge will help you feel more confident when discussing your suitability for the role and can impress the hiring team.
✨Tip Number 4
Prepare to discuss how you can contribute to continuous improvement in patient care. Think of examples from your past experiences where you have made a positive impact, as this aligns well with the responsibilities of the role.
We think you need these skills to ace Patient Booker
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in reception or customer-facing roles. Use specific examples that demonstrate your ability to welcome patients and manage appointments effectively.
DBS Certificate: Clearly state that you possess a valid DBS Certificate or are on the update service system. This is a crucial requirement for the position, so don't forget to mention it upfront.
Detail-Oriented Approach: Showcase your strong attention to detail in your application. Provide examples of how you've managed patient correspondence or maintained accurate records in past roles.
Express Commitment to Improvement: Convey your enthusiasm for contributing to the continuous improvement of care within the organization. Mention any relevant experiences where you have actively participated in audit activities or similar initiatives.
How to prepare for a job interview at Adecco
✨Show Your Customer Service Skills
Since the role involves welcoming patients and visitors, it's crucial to demonstrate your customer service experience. Share specific examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Highlight Attention to Detail
This position requires strong attention to detail, especially when managing patient correspondence and booking appointments. Be prepared to discuss how you ensure accuracy in your work and any systems you use to stay organized.
✨Familiarize Yourself with DBS Requirements
Make sure you understand the importance of the DBS Certificate for this role. Be ready to discuss your current DBS status and any relevant experiences that highlight your commitment to safety and compliance in a healthcare setting.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle various patient scenarios. Practice responses to common situations you might encounter as a Patient Booker, such as managing appointment conflicts or addressing patient inquiries.
