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- Tasks: Support tenants and manage queries and complaints at various project sites.
- Company: Join a leading main contractor in Manchester with a focus on community engagement.
- Benefits: Enjoy a competitive salary, travel allowance, and a permanent position.
- Why this job: Make a real impact in residents' lives while developing your communication skills.
- Qualifications: Must have a full UK driving license, CSCS card, and customer service experience.
- Other info: Opportunity to travel between properties and work in a dynamic environment.
The predicted salary is between 20800 - 22400 £ per year.
RESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN MANCHESTER Job Title: Resident Liaison Officer Location: Manchester Salary: Between £26-£28k Per Annum plus package and car/travel allowance. Vacancy type: Permanent Overview of Resident Liaison Officer Role: You will be based at one of our sites and may be required to travel to other locations when the project is complete. You will be responsible for providing support to tenants in their homes and helping to ensure that all planned works, queries and complaints are dealt with in a timely manner. We’re looking for someone with excellent communication skills and the ability to think on their feet. Requirements for Resident Liaison Officer role: Full UK driving licence and access to a car (required for travel between properties) In-date CSCS card or willingness to apply Strong communication skills and experience in a customer-facing role…
Resident Liaison Officer employer: Skilled Careers
Contact Detail:
Skilled Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Make sure to highlight your experience with main contractors in your conversations. This will show that you understand the dynamics of working on-site and can effectively liaise between tenants and contractors.
✨Tip Number 2
Demonstrate your strong communication skills by preparing examples of how you've successfully resolved tenant issues in the past. This will help you stand out as someone who can think on their feet.
✨Tip Number 3
Familiarize yourself with the specific projects the company is involved in. Showing knowledge about their work will impress them and indicate your genuine interest in the role.
✨Tip Number 4
Since a driving license is required, ensure you mention your driving experience and readiness to travel between properties. This will reassure them of your ability to fulfill the job's logistical demands.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer or in a similar role. Emphasize your communication skills and any relevant contractor experience that aligns with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your ability to support tenants effectively. Mention specific examples of how you've handled queries and complaints in previous positions.
Highlight Relevant Qualifications: Include any certifications or qualifications that are relevant to the role, such as your CSCS card status. If you are willing to apply for one, mention this in your application.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Skilled Careers
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Be prepared to discuss specific examples of how you've effectively communicated with tenants or clients in the past. Highlight your ability to listen actively and respond to concerns.
✨Demonstrate Problem-Solving Abilities
You’ll need to think on your feet, so come ready with examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can handle unexpected situations with ease.
✨Familiarize Yourself with the Company
Research the main contractor and their projects. Understanding their values and recent works will help you tailor your responses and show genuine interest in the role and the company.
✨Prepare for Practical Questions
Expect questions about your driving experience and how you plan to manage travel between properties. Be honest about your availability and readiness to travel, as this is a crucial part of the job.
