At a Glance
- Tasks: Join our maintenance team to ensure the hotel runs smoothly and efficiently.
- Company: Thistle Trafalgar Square is a stylish four-star hotel in London's vibrant West End.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a lively environment with a focus on guest satisfaction.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for students looking for part-time work in a fun, fast-paced setting.
The predicted salary is between 24000 - 36000 £ per year.
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Contract: Full TimePayment: HourlySalary: £14.50 per hour
The Thistle Trafalgar Square Hotel is located on a quiet side street right in the heart of London\’s West End. All 108 bedrooms at this four-star hotel have been recently refurbished and offer a great standard of comfort and style. In addition, the Royal Trafalgar has a ground floor restaurant which also benefits from a terrace so you can experience al fresco dining in the centre of London.
What you’ll be doing
As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest-ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits.
Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands-on approach, keeping the hotel in top condition. Whether it’s routine maintenance or responding to an urgent repair, your work will make a real difference.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What you’ll bring
- A keen eye for detail and pride in delivering high-quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What you’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of hotels, especially in a bustling area like Trafalgar Square. Understanding common issues that arise in hotel settings can give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of Thistle Trafalgar Square or similar establishments. They can provide insights into the company culture and what they value in their maintenance team members.
✨Tip Number 3
Prepare to discuss your hands-on experience with various maintenance tasks. Be ready to share specific examples of how you've solved problems in previous roles, as this will demonstrate your practical skills.
✨Tip Number 4
Show enthusiasm for working in a hospitality environment. Highlighting your passion for providing excellent service through maintenance can set you apart from other candidates.
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Maintenance Team Member at Thistle Trafalgar Square. Tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your maintenance experience, technical skills, and any relevant certifications. Use bullet points for clarity and focus on achievements that demonstrate your capabilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention specific reasons why you want to work at Thistle Trafalgar Square and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a maintenance role.
How to prepare for a job interview at Thistle
✨Know the Hotel Inside Out
Before your interview, take some time to research Thistle Trafalgar Square. Familiarise yourself with its facilities, recent refurbishments, and any unique features. This will show your genuine interest in the hotel and help you answer questions more effectively.
✨Highlight Relevant Experience
Make sure to discuss any previous maintenance experience you have, especially in a hospitality setting. Be prepared to give specific examples of tasks you've completed, challenges you've faced, and how you resolved them.
✨Demonstrate Teamwork Skills
As a Maintenance Team Member, you'll need to work closely with others. Share examples of how you've successfully collaborated with colleagues in the past, whether in a maintenance role or another job. This will illustrate your ability to be a team player.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the hotel's maintenance processes, team dynamics, or future projects. This shows your enthusiasm and helps you assess if the role is right for you.