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For Companies At a Glance
- Tasks: Support families during difficult times and assist in funeral services.
- Company: Join James Brown & Sons, part of Funeral Partners, known for excellence in the industry.
- Benefits: Enjoy flexible hours, comprehensive training, and a range of employee perks.
- Why this job: Make a meaningful impact while working in a supportive team environment.
- Qualifications: A full driving licence and a caring attitude are essential; experience is a plus.
- Other info: Opportunities for career progression into roles like Funeral Director.
The predicted salary is between 10000 - 12500 £ per year.
£12,500 per annum
Working Pattern: Flexible Monday to Sunday between the hours 08:00 to 20:00
About Us
We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of excellence within the profession. Our people are key to our success, they bring a wealth of experience from both inside and outside the Funeral industry and, as an organisation, we really know what it means to work as a team.
The Opportunity
Based at James Brown & Sons Funeral Directors - Belfast, our Funeral Service Operatives are calm, professional and play a vital role in our service. They are often the first members of the team to meet our families. A good Funeral Service Operative will be able to provide reassurance to families that we will take good care of their loved ones whilst we prepare them for their final journey. In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting coffins, and dressing the deceased; as well as participating in funeral services, pallbearing, and helping to ensure everything goes smoothly. Your duties will include driving company vehicles, so you'll need a full driving licence. You'll also have a place on the out of hours, and on-call rota, which will provide an opportunity to earn additional payments. Being a Funeral Service Operative can be challenging and rewarding, and no two days are quite the same. There is a chance to progress into other roles such as Funeral Director, with the right skills and determination.
What We Offer
- Comprehensive training for all our roles and opportunities to achieve industry recognised qualifications.
- Full uniform
- Opportunities to work within the local community
- Reward and recognition scheme
- Regular feedback surveys and opportunities to join project group
- Employee assistance service
- In addition to your salary, you will also receive:
- 23 days annual leave, increasing to 26 days with service, plus bank holidays (pro-rata)
- An opportunity to join our Annual Reward Scheme
- Life Assurance
- Pension
- Family and friends discounts
- Christmas vouchers
- Cycle to Work Scheme
- Eye care
- Refer a friend scheme
About You
You may have worked in the Funeral industry for many years or maybe you're looking for a new challenge. For us it's more important that you have the right skills and attributes because we will give you all the training you need. Come and join us, we will give you all the tools you need to be a success.
Funeral Partners Ltd is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require any reasonable adjustments to support you through the recruitment and selection process, please do not hesitate to contact our HR team for any assistance.
Skills: Driving Licence, Customer Service, Manual Handling
Funeral Service Operative - Part Time - (20 hours per week) - Belfast, County Antrim employer: Funeral Services Northern Ireland LTD
Contact Detail:
Funeral Services Northern Ireland LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Service Operative - Part Time - (20 hours per week) - Belfast, County Antrim
✨Tip Number 1
Familiarise yourself with the funeral industry and its practices. Understanding the emotional aspects of the role will help you connect with families and demonstrate your empathy during the interview process.
✨Tip Number 2
Highlight any previous experience in customer service or roles that require a calm demeanour under pressure. This will show that you have the necessary skills to handle sensitive situations effectively.
✨Tip Number 3
Prepare to discuss your availability and flexibility, as the role requires working various hours throughout the week. Being open about your schedule can make you a more attractive candidate.
✨Tip Number 4
Research James Brown & Sons Funeral Directors and their values. Showing that you align with their mission and understand their commitment to excellence can set you apart from other candidates.
We think you need these skills to ace Funeral Service Operative - Part Time - (20 hours per week) - Belfast, County Antrim
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Funeral Service Operative. Familiarise yourself with the tasks involved, such as providing support to families and participating in funeral services.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise any customer service experience, manual handling skills, and your ability to work in sensitive environments.
Craft a Personal Statement: Write a personal statement that reflects your understanding of the role and your motivation for applying. Share why you want to work in the funeral industry and how you can contribute to the team at James Brown & Sons.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Funeral Services Northern Ireland LTD
✨Show Empathy and Compassion
As a Funeral Service Operative, you'll be dealing with families during difficult times. It's crucial to demonstrate empathy and compassion during your interview. Share any relevant experiences where you've provided support or comfort to others, as this will show that you understand the emotional aspects of the role.
✨Highlight Your Teamwork Skills
This role requires working closely with a small team. Be prepared to discuss your experience in teamwork and collaboration. Provide examples of how you've successfully worked with others to achieve a common goal, especially in high-pressure situations.
✨Discuss Your Flexibility
The job offers flexible working hours, so it's important to convey your willingness to adapt to different schedules. Mention any previous roles where you had to be flexible with your hours or responsibilities, and express your readiness to be part of the on-call rota.
✨Prepare Questions About Training and Development
James Brown & Sons Funeral Directors values training and development. Prepare thoughtful questions about the training process and opportunities for progression within the company. This shows your commitment to growing in the role and your interest in long-term career development.
