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For Companies At a Glance
- Tasks: Manage client relationships and ensure exceptional service delivery remotely.
- Company: Join a multinational law firm that values its employees and fosters growth.
- Benefits: Enjoy a fully negotiable salary, high bonuses, and a fantastic benefits package.
- Why this job: Make a direct impact in a dynamic environment while growing your career.
- Qualifications: Degree in business, law, or related field; experience in client relationship management required.
- Other info: This is a permanent full-time remote role with opportunities for development.
The predicted salary is between 36000 - 60000 £ per year.
VANRATH are assisting a multinational law firm with the recruitment of a Key Account Manager. This is a fantastic opportunity for an individual to develop and progress within a global organisation that places immense value on their staff. This is a Permanent Full-Time Position (Monday - Friday). This role will be performed fully remote as the company is based in London.
Salary: Fully Negotiable & High Bonus + Fantastic Benefits Package (Market Leading) + Development and Progression Opportunities.
Responsibilities:
- In this pivotal role, you will be the trusted relationship manager to our clients. From onboarding to troubleshooting and identifying opportunities, you will be key in delivering exceptional service and evolving our services to meet the unique needs of legal professionals.
- Client Engagement and Retention: Build trusted relationships with clients, becoming their go-to point of contact at the firms. Provide ongoing support, and feedback-driven improvements in the evolution of our services. Overseeing workflow delivery to key clients.
- Business Development Support: Identify opportunities to expand client accounts and deepen engagements. Collaborate with marketing and business development teams to deliver tailored proposals. Ensure product developments align with client needs and feedback.
- Data Management and Reporting: Maintain accurate records and provide insightful reports on client satisfaction.
Ideal Person:
- A degree in business, law, or a related field.
- Proven experience in client relationship management within legal services.
- Strong understanding of legal workflows in private practice or corporate legal departments.
- Excellent communication, project management, and CRM system proficiency.
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below. Due to the amount of interest we receive it may not be possible to respond to all applications, however if your CV is suitable for this, or any other vacancy, we will contact you to discuss. Please note that your CV will not be forwarded to any company without your prior consent.
Skills: Account manager, key account manager, account executive, client relationship manager, CRM, legal.
Benefits: Work From Home, fantastic benefits package.
Key Account Manager - Law Firm - Remote Role employer: VanRath
Contact Detail:
VanRath Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Law Firm - Remote Role
✨Tip Number 1
Familiarise yourself with the legal industry and its specific workflows. Understanding the nuances of legal services will help you engage more effectively with clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the legal sector, especially those in account management roles. Attend relevant webinars or online events to build connections and gain insights that could set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with CRM systems and how you've used them to enhance client relationships. Be ready to share specific examples of how you've successfully managed accounts and improved client satisfaction.
✨Tip Number 4
Research the multinational law firm thoroughly. Understand their values, recent developments, and how they position themselves in the market. This knowledge will help you tailor your approach and show genuine interest in their mission.
We think you need these skills to ace Key Account Manager - Law Firm - Remote Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client relationship management, particularly within legal services. Emphasise any specific achievements that demonstrate your ability to build trusted relationships and manage accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the legal industry and your passion for client engagement. Mention how your skills align with the responsibilities outlined in the job description, such as onboarding clients and identifying opportunities for business development.
Highlight Relevant Skills: In your application, focus on key skills such as communication, project management, and proficiency in CRM systems. Provide examples of how you have successfully used these skills in previous roles to enhance client satisfaction and service delivery.
Showcase Your Understanding of Legal Workflows: Demonstrate your knowledge of legal workflows in private practice or corporate legal departments. This could be through specific examples from your past experience or by discussing how you would approach the unique needs of legal professionals in this role.
How to prepare for a job interview at VanRath
✨Understand the Legal Landscape
Familiarise yourself with the legal industry and the specific challenges faced by law firms. This knowledge will help you demonstrate your understanding of client needs and how your role as a Key Account Manager can address them.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight your ability to be a trusted point of contact and how you've contributed to client satisfaction and retention.
✨Demonstrate Business Development Acumen
Be ready to discuss strategies you've used to identify growth opportunities within existing accounts. Show how you can collaborate with marketing and business development teams to create tailored proposals that resonate with clients.
✨Prepare for Data Management Questions
Since data management and reporting are key aspects of the role, be prepared to talk about your experience with CRM systems and how you've used data to drive insights and improvements in client service.
