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- Tasks: Be the friendly face for guests and help create memorable experiences.
- Company: Join Urban Saints, a vibrant residential centre on the beautiful Isle of Wight.
- Benefits: Enjoy 25 days holiday, pension contributions, life assurance, and volunteering days.
- Why this job: Make a positive impact while working in a fun, supportive environment with like-minded people.
- Qualifications: Previous experience with groups and strong communication skills are essential.
- Other info: This role requires an enhanced DBS check and flexibility for evenings and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Urban Saints Westbrook is a residential centre suitable for church, youth and school groups, set in 18-acres of mixed parkland near Ryde, on the Isle of Wight. Westbrook provides a safe and fun environment, founded on Christian beliefs, for a variety of guests.
We are looking for two full-time Guest Service Coordinators to work at Westbrook. As a Guest Service Coordinator, you will be the main liaison for visiting groups during their stay, whilst also getting involved in different aspects of the working life of Westbrook. A successful Guest Service Coordinator will have excellent people skills, be organised, and be able to work their time flexibly, including evenings and weekends as required.
About You
We are looking for individuals who are adaptable, have strong interpersonal skills, are excellent communicators and are eager to learn. We are also looking for candidates who have previous experience of running activities with young people or adults, and who have worked as part of a team before. Successful candidates will be proactive and personable.
Please note this role will be subject to an enhanced DBS check.
Benefits
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
How to Apply
Please read through the Guest Service Coordinator information pack for full details of the role and how to apply. The deadline for applications is the 31st of March at 12pm (midday). You will need to have the right to work in the UK as we are unable to sponsor visas.
Guest Service Coordinator (x2) employer: Urban Saints Ltd
Contact Detail:
Urban Saints Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Coordinator (x2)
✨Tip Number 1
Familiarise yourself with Urban Saints and their mission. Understanding their Christian values and the environment they create at Westbrook will help you connect with the team and demonstrate your alignment with their goals during any interviews.
✨Tip Number 2
Highlight your experience in coordinating activities or events, especially those involving young people or community groups. Be ready to share specific examples of how you've successfully managed similar responsibilities in the past.
✨Tip Number 3
Prepare to showcase your interpersonal skills by thinking of scenarios where you've effectively communicated or resolved conflicts. This role requires excellent people skills, so having relatable stories will make you stand out.
✨Tip Number 4
Be flexible and open about your availability, as the role requires working evenings and weekends. Showing that you're adaptable and willing to meet the needs of the centre will demonstrate your commitment to the position.
We think you need these skills to ace Guest Service Coordinator (x2)
Some tips for your application 🫡
Understand the Role: Read through the Guest Service Coordinator information pack thoroughly. Make sure you understand the responsibilities and requirements of the role, as well as the values of Urban Saints.
Tailor Your CV: Highlight your relevant experience, especially any roles involving customer service, teamwork, or working with young people. Use specific examples to demonstrate your interpersonal skills and adaptability.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the organisation. Mention why you are drawn to Urban Saints and how your values align with theirs. Be sure to include your availability and flexibility regarding working hours.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for a Guest Service Coordinator.
How to prepare for a job interview at Urban Saints Ltd
✨Showcase Your People Skills
As a Guest Service Coordinator, you'll be the main point of contact for guests. Make sure to highlight your interpersonal skills during the interview. Share examples of how you've successfully interacted with diverse groups and resolved any issues that arose.
✨Demonstrate Flexibility
This role requires working evenings and weekends, so it's important to convey your adaptability. Discuss your previous experiences where you had to adjust your schedule or approach to meet the needs of a team or group.
✨Highlight Relevant Experience
If you've run activities for young people or adults, be sure to mention this experience. Prepare specific examples of activities you've organised and how they contributed to a positive experience for participants.
✨Emphasise Teamwork
Urban Saints values teamwork, so be ready to discuss your experiences working collaboratively. Share stories that illustrate your ability to work well within a team, support colleagues, and contribute to a shared goal.
