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For Companies At a Glance
- Tasks: Lead gaming experiences and ensure customers have a blast at Houdini's Escape Rooms.
- Company: Join Ten Entertainment Ltd, where creativity meets thrilling adventures inspired by Harry Houdini.
- Benefits: Enjoy free bowling, food, enhanced leave, health care perks, and career development opportunities.
- Why this job: Be part of a dynamic team that values innovation, teamwork, and unforgettable customer experiences.
- Qualifications: Previous customer service experience and strong public speaking skills are essential.
- Other info: Flexible hours and a chance to grow into management roles await you!
The predicted salary is between 24000 - 36000 £ per year.
Game Master – Gloucester Are you ready to take the lead in crafting unforgettable gaming experiences? Join our team as a Game Master, where you’ll be the architect of fun, ensuring every customer leaves with a smile after an exhilarating Houdini adventure! Part of Ten Entertainment Ltd, working for Houdini’s Escape Rooms is not just a job; it’s an opportunity to be part of an enchanting and thrilling experience that captivates both employees and customers alike. As an employee at Houdini’s, you’ll find yourself immersed in a dynamic and creative environment inspired by the legendary escape artist, Harry Houdini. The company values innovation, incorporating cutting-edge technology into its rooms to create an unforgettable atmosphere. If you’re seeking a workplace that values creativity, teamwork, and the thrill of the unexpected, working for Houdini’s Escape Rooms is the key to unlocking a truly magical career experience. The Role As a Game Master you will be responsible for welcoming and engaging with customers, and providing pre-game information about their gaming experience. Part of your daily routine will involve providing an excellent customer experience, by managing game flow, conducting debrief sessions, and taking team photos, whilst being responsible for customer safety. You will also be responsible for ensuring that consistent uniform standards are maintained and training new members of the team. You will need to be passionate, with positive energy and have strong attention to detail, you will also need to be confident and comfortable when dealing with large groups of customers. The Role Previous customer service experience Skilled in public speaking, with the ability to engage and captivate groups effectively. Proven ability to think on your feet and address challenges proactively. Flexible availability to meet operational needs. Our Fantastic Benefits Free Bowling for family and friends Free Food Enhanced Maternity, Paternity, Adoption leave Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance – 2 x annual salary Long Service Awards Discretionary Bonus Scheme Career Development If you are looking for career development, then Houdini’s / Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles. What Happens Next? If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
Game Master - Gloucester employer: Tenpin Ltd
Contact Detail:
Tenpin Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Game Master - Gloucester
✨Tip Number 1
Familiarize yourself with the escape room experience and the specific games offered at Houdini's. Understanding the themes, challenges, and customer expectations will help you engage more effectively during your interview.
✨Tip Number 2
Showcase your public speaking skills by practicing engaging presentations or storytelling. This will demonstrate your ability to captivate groups and manage game flow, which is crucial for a Game Master role.
✨Tip Number 3
Highlight any previous customer service experience you have, especially in dynamic environments. Be prepared to share specific examples of how you've handled challenges or created memorable experiences for customers.
✨Tip Number 4
Emphasize your passion for gaming and teamwork. Discuss how you thrive in collaborative settings and how your positive energy can contribute to creating an unforgettable atmosphere for customers.
We think you need these skills to ace Game Master - Gloucester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Game Master. Highlight your customer service experience and any relevant skills in public speaking or group engagement.
Tailor Your CV: Customize your CV to reflect your passion for gaming and customer interaction. Include specific examples of how you've successfully managed groups or provided excellent customer experiences in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to think on your feet and how you can contribute to creating unforgettable gaming experiences.
Submit Your Application: Once your documents are ready, submit your application through the StudySmarter website. Ensure all information is accurate and complete before hitting that submit button!
How to prepare for a job interview at Tenpin Ltd
✨Show Your Passion for Gaming
Make sure to express your enthusiasm for gaming and customer experiences during the interview. Share any personal stories or experiences that highlight your love for games and how you believe they can create unforgettable moments for customers.
✨Demonstrate Your Public Speaking Skills
Since the role requires engaging with large groups, practice your public speaking skills before the interview. You might be asked to present a scenario or engage in a mock game session, so be prepared to showcase your ability to captivate an audience.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss situations where you've had to think on your feet and address challenges proactively. Provide examples from previous customer service roles where you successfully managed unexpected issues to ensure a positive experience.
✨Emphasize Teamwork and Flexibility
Talk about your experience working in teams and your flexibility in meeting operational needs. Highlight any past experiences where you collaborated with others to achieve a common goal, as teamwork is essential in creating a magical experience for customers.
