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- Tasks: Update and maintain data in NHS Supply Chain systems to support patient care.
- Company: Join NHS Supply Chain, a vital part of the NHS family, improving health across England and Wales.
- Benefits: Enjoy hybrid working, 27 days holiday, annual bonuses, and a generous pension scheme.
- Why this job: Be part of a transformative team making a real impact on patient care and community health.
- Qualifications: GCSE level education and IT skills, with previous experience preferred but not essential.
- Other info: We celebrate diversity and encourage all to apply, regardless of experience.
NHS Supply Chain currently has an opportunity for a Data Maintenance Associate to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.
We are seeking an experienced Data Maintenance Associate who will be responsible for updating various data fields in NHS Supply Chain systems including but not limited to contract, supplier, and product data. The team supports the business’s contract launch and customer opportunities pipelines, and the Data Maintenance Team Lead coordinates activities to ensure that timelines are met, and any challenges escalated.
Every day you will …
- Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
- Develop a working knowledge of policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
- Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
- Maintain accurate and timely records of actions and activities or case notes, by well-defined processes and requirements, so that information is accessible and auditable.
- Respond to basic and advanced customer issues and complaints; escalate appropriately.
- Contribute to reviewing existing operations in own area of work, and support in generating new ideas to assist in identifying continuous improvements.
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
- Use data management systems to access specific information as and when required.
What can we offer you?
- Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
- Annual bonus schemes, long service, and VIP colleagues awards.
- 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
- In-house training, support, and access to external qualifications to maximise your potential.
- 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme.
- Generous pension scheme (with us contributing 12% when you contribute 6%).
- Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
- 2 days of paid volunteering leave allowing you to give back to your community.
- Access to many discounts from the Blue Light Card to NHS Discounts.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.
What skills will help you thrive in this role?
- Previous experience in a similar role is desirable.
- Educated to GCSE Level.
- IT Skills including MS Excel.
- High level of accuracy.
- Well organized, structured, and methodical approach to work.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team who will be happy to help you with alternative ways to apply.
Data Maintenance Associate employer: Supply Chain Coordination Limited
Contact Detail:
Supply Chain Coordination Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Maintenance Associate
✨Tip Number 1
Familiarise yourself with NHS Supply Chain's mission and values. Understanding their commitment to patient care and how data maintenance supports this can help you articulate your passion for the role during any discussions.
✨Tip Number 2
Brush up on your data management skills, especially in MS Excel. Being able to demonstrate your proficiency in handling data accurately will be crucial, as this role heavily relies on data entry and reporting.
✨Tip Number 3
Prepare to discuss your previous experience in similar roles. Think of specific examples where you've successfully managed data or improved processes, as this will show your capability to thrive in the Data Maintenance Associate position.
✨Tip Number 4
Network with current or former employees of NHS Supply Chain if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're preparing for interviews or discussions.
We think you need these skills to ace Data Maintenance Associate
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Data Maintenance Associate position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in data maintenance or similar roles. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to mention your IT skills, particularly with MS Excel, and your ability to maintain accuracy and organisation in your work. Provide examples of how you've demonstrated these skills in past roles.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the NHS Supply Chain's mission. This personal touch can make your application stand out.
How to prepare for a job interview at Supply Chain Coordination Limited
✨Know Your Data
Familiarise yourself with data management concepts and the specific systems used by NHS Supply Chain. Be prepared to discuss your previous experience with data entry and how you ensure accuracy in your work.
✨Demonstrate Attention to Detail
Highlight your ability to maintain high levels of accuracy in your work. You might be asked to provide examples of how you've handled data verification or resolved discrepancies in the past.
✨Showcase Your Organisational Skills
Discuss your methods for staying organised and managing multiple tasks effectively. The role requires a structured approach, so be ready to explain how you prioritise your workload.
✨Prepare for Customer Interaction Scenarios
Since the role involves responding to customer issues, think of examples where you've successfully handled complaints or queries. Show that you can communicate clearly and escalate issues when necessary.
