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- Tasks: Lead a team to enhance customer experience and drive store success.
- Company: Join Card Factory, a leader in celebrating life's moments through retail.
- Benefits: Enjoy discounts, financial support, and wellness programs for a balanced life.
- Why this job: Be part of a vibrant culture focused on customer delight and team development.
- Qualifications: Previous retail management experience and a passion for team leadership required.
- Other info: Located in East Kilbride, with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do., * You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
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Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
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You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
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Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
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Make commercial decisions around stock availability and merchandising.
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Actively seek contact with key stakeholders to gain a wider understanding of the business
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Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth., In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
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You will be as passionate about celebrating our customers’ life moments as we are
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Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
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Have experience in leading and developing a team of colleagues
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Be prepared to work towards KPIs in a fast-paced environment
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Pension
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15% Card Factory colleague discount in-store and online
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Save As You Earn scheme
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Financial Wellbeing Support
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Financial Education Tools
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Salary Advance
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Seasonal incentive schemes
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Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
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Discounted gym membership, mobile phone contracts, and car leasing
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Discounts across 100’s of UK retailers
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Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
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Enhanced Maternity, Paternity, and Adoption leave
Store Location: Unit 26, Princess Mall, East Kilbride, Glasgow, G74 1JU
Store Hours: 42.5, For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
Store Manager employer: Sportswift Ltd
Contact Detail:
Sportswift Ltd Recruiting Team
vacancies@cardfactory.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with our customer promise and values. Understanding what we stand for will help you demonstrate how you can lead a team that embodies these principles, which is crucial for the Store Manager role.
✨Tip Number 2
Showcase your experience in developing teams. Be ready to discuss specific examples of how you've coached and trained colleagues in the past, as this is a key responsibility of the Store Manager position.
✨Tip Number 3
Prepare to discuss your approach to commercial growth. Think about strategies you've implemented in previous roles that have led to increased sales or improved customer experiences, as this aligns with our focus on delivering commercial success.
✨Tip Number 4
Network with current or former employees if possible. Gaining insights into the company culture and expectations can give you an edge in understanding how to align your leadership style with our goals.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Store Manager position. Understand the key responsibilities, such as customer experience, colleague development, and commercial growth, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience as a store manager in a retail environment. Provide specific examples of how you've successfully led teams and improved customer satisfaction.
Showcase Leadership Skills: Demonstrate your ability to coach, train, and develop colleagues. Include examples of how you've built a strong team culture and contributed to the overall success of your previous stores.
Tailor Your Application: Customize your cover letter to reflect your passion for customer service and your alignment with the company's values. Mention how you plan to put the customer at the heart of everything you do in the role.
How to prepare for a job interview at Sportswift Ltd
✨Showcase Your Customer-Centric Approach
Make sure to highlight your previous experiences where you prioritized customer satisfaction. Share specific examples of how you have gone above and beyond to delight customers, as this aligns perfectly with the company's focus on putting the customer at the heart of everything.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading and developing teams. Talk about how you've coached colleagues, harnessed their strengths, and addressed development areas. This will show that you can cultivate a positive team culture.
✨Understand Commercial Growth Strategies
Familiarize yourself with the company's 5-year strategy and be ready to discuss how you can contribute to commercial growth. Bring insights on stock management and merchandising decisions that can enhance store performance.
✨Engage with Key Stakeholders
Be prepared to talk about your experience in collaborating with various stakeholders. Highlight instances where you sought feedback or built relationships to gain a broader understanding of business needs, as this is crucial for driving success in the role.
