At a Glance
- Tasks: Manage and grow agency partnerships while ensuring top-notch customer experiences.
- Company: Join BIGO LIVE, a leader in live streaming and digital entertainment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team that shapes the future of live broadcasting.
- Qualifications: Bachelor's degree and 4+ years in account management or negotiations required.
- Other info: Ideal for problem solvers who thrive in fast-paced settings.
The predicted salary is between 36000 - 60000 £ per year.
The BIGO LIVE Agency Management team is seeking a self-starting Account Manager who enjoys working with external and internal constituents, live streaming celebrities and talents, and has a track record of solving problems. You will be a crucial member of a growing team that will partner with live broadcaster agencies across our North America market with the goal of educating, nurturing and growing our portfolio of broadcaster agency partnerships.
Responsibilities:
- Develop and grow an existing book of agency business by scaling current agencies' territory, pitching for new agencies' activations, proving impact through achieving KPIs such as an increase in agency number and revenue, growth of active broadcasters per agency, etc.
- Accurately forecast revenue delivery and identify opportunities to prevent or bridge gaps in goal.
- Manage a full P&L; including planning, forecasting, and driving growth for your expertise to accommodate deadlines that impact the business.
- Manage broadcaster agencies at scale; monitor the partner's performance through tools and timely communication with direct supervisor, and deliver on initiatives with external partners while managing timelines, assets, and deliverables in a fast-paced growth environment.
- Deliver best-in-class customer experience: reactively troubleshoot any practical problem occurring to the agencies and proactively anticipate any challenge.
Qualifications:
- Bachelor's Degree above only.
- 4+ years experience in negotiations, account, or vendor management. Team management experience is a plus.
- Problem solver capable of navigating ambiguity and proactively providing effective solutions to customer needs.
- Strong attention to detail and a proven ability to balance priorities and meet deadlines.
- Sound analytical skills in Google Sheets (Excel).
- Experience working with revenue targets in a fast-paced, client-facing environment.
Contact Detail:
BIGO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, Agency Management(London)
✨Tip Number 1
Familiarise yourself with the live streaming industry and BIGO LIVE's unique offerings. Understanding the market trends and how they impact agency partnerships will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the live streaming and agency management sectors. Attend relevant events or join online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts or solved problems in previous roles. Highlighting your experience with KPIs and revenue targets will demonstrate your capability for this position.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in past roles. Being able to articulate your approach to forecasting and performance monitoring will set you apart.
We think you need these skills to ace Account Manager, Agency Management(London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in negotiations and vendor management. Use specific examples that demonstrate your problem-solving skills and ability to meet deadlines.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with live streaming or similar industries, and how you can contribute to the growth of broadcaster agency partnerships.
Showcase Analytical Skills: Since the role requires sound analytical skills, consider including a section in your application that outlines your proficiency with tools like Google Sheets or Excel. Provide examples of how you've used these skills to achieve revenue targets.
Highlight Customer Experience: Emphasise your ability to deliver best-in-class customer experiences. Share specific instances where you've successfully navigated challenges or improved client relationships, as this aligns with the responsibilities of the role.
How to prepare for a job interview at BIGO
✨Showcase Your Problem-Solving Skills
Since the role requires a knack for solving problems, prepare specific examples from your past experiences where you successfully navigated challenges. Highlight how your solutions positively impacted your previous employers or clients.
✨Demonstrate Your Analytical Abilities
Familiarise yourself with Google Sheets and be ready to discuss how you've used data analysis in your previous roles. You might even want to bring along a sample of your work to showcase your analytical skills during the interview.
✨Understand the Agency Landscape
Research the live streaming industry and the specific agencies that BIGO LIVE partners with. Being knowledgeable about their operations and challenges will show your genuine interest in the role and help you stand out.
✨Prepare for KPI Discussions
Since achieving KPIs is crucial for this position, think about how you've met or exceeded targets in the past. Be prepared to discuss your strategies for driving growth and how you plan to apply those strategies in this new role.