Family Engagement Manager (Scale 2)
Family Engagement Manager (Scale 2)

Family Engagement Manager (Scale 2)

London Full-Time 28800 - 43200 £ / year (est.)
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At a Glance

  • Tasks: Manage visitor services, coordinate family visits, and facilitate engaging activities for families.
  • Company: Pact is a respected charity supporting prisoners' families across England and Wales.
  • Benefits: Enjoy perks like free counseling, a pension plan, eye care, cycle schemes, and generous holidays.
  • Why this job: Make a real difference in families' lives while working in a supportive and dynamic environment.
  • Qualifications: Experience with families in challenging settings, strong organizational skills, and excellent communication abilities required.
  • Other info: This role includes a 6-month probation and various vetting checks.

The predicted salary is between 28800 - 43200 £ per year.

We are offering an opportunity for the role of Family Engagement Manager at HMP Isis. In this role, you will oversee Pact’s

visitor centre services, including managing the prison’s booking line service, family visit catering, play sessions for children

during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days.

Additionally, you will support families’ access to secure video visits and coordinate with our subcontractors in the Visits

Centre., * Manage the visitor centre provision at HMP Isis.

  • Oversee the prison’s booking line service.

  • Coordinate family visit catering services.

  • Facilitate play sessions for children during family visits.

  • Implement family-focused interventions, including homework clubs, special visits, and themed family days.

  • Support families’ access to secure video visits., This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory

references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where

appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check. Please note that being

bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.

To thrive in this role, you should possess:

  • Demonstrable ability to coordinate a broad range of services.

  • Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders

and/or their families.

  • Excellent organisational skills and the capacity to manage a demanding workload.

  • Ability to contribute to the planning and development of Pact’s family work.

  • Knowledge of safeguarding and child protection practices.

  • Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and

services available to them. If you are passionate about family engagement and have the relevant skills and experience, we

encourage you to apply.

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative

services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have

resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of

every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards

of quality in all that we do.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye

care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to

further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be

supported by a friendly and enthusiastic team.

Family Engagement Manager (Scale 2) employer: PACT

Pact is an exceptional employer, offering the Family Engagement Manager role at HMP Isis, where you can make a meaningful impact on the lives of families and offenders. With a strong commitment to employee growth, we provide extensive training opportunities, a supportive work culture, and a range of benefits including a contributory pension and generous holiday entitlement. Join our dedicated team and contribute to our mission of enhancing family engagement and support services in a challenging yet rewarding environment.
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Contact Detail:

PACT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Engagement Manager (Scale 2)

✨Tip Number 1

Familiarize yourself with the specific challenges faced by families of offenders. Understanding their unique needs will help you demonstrate your empathy and commitment to family engagement during the interview.

✨Tip Number 2

Network with professionals in the field of family support and prison services. Attend relevant workshops or seminars to connect with others who share your passion for family engagement, as these connections can provide valuable insights and recommendations.

✨Tip Number 3

Prepare to discuss your experience in coordinating services and managing multiple stakeholders. Be ready to share specific examples of how you've successfully navigated complex situations in previous roles.

✨Tip Number 4

Research Pact's values and mission thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organization, making you a more compelling candidate.

We think you need these skills to ace Family Engagement Manager (Scale 2)

Coordination of Services
Experience with Families in Multi-Agency Environments
Organisational Skills
Workload Management
Planning and Development of Family Work
Knowledge of Safeguarding Practices
Child Protection Knowledge
Interpersonal Communication Skills
Partnership Building
Understanding of Offender Family Dynamics
Ability to Facilitate Play Sessions
Experience in Catering Coordination
Implementation of Family-Focused Interventions
Passion for Family Engagement

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Family Engagement Manager position. Make sure you understand the responsibilities and requirements, especially regarding family-focused interventions and multi-agency coordination.

Highlight Relevant Experience: In your application, emphasize any previous experience working with families in challenging environments. Be specific about your roles in coordinating services and any relevant skills that align with the job description.

Showcase Your Skills: Demonstrate your organizational and interpersonal skills in your CV and cover letter. Provide examples of how you've successfully managed demanding workloads and built partnerships with various agencies.

Tailor Your Application: Customize your CV and cover letter to reflect Pact's core values and mission. Show your passion for family engagement and how your background aligns with their commitment to supporting families and offenders.

How to prepare for a job interview at PACT

✨Show Your Passion for Family Engagement

Make sure to express your genuine interest in family engagement and how it impacts the lives of families and offenders. Share any personal experiences or insights that highlight your commitment to this cause.

✨Demonstrate Your Coordination Skills

Prepare examples from your past work where you successfully coordinated multiple services or programs. Highlight your organizational skills and ability to manage a demanding workload effectively.

✨Highlight Your Experience with Multi-Agency Environments

Discuss your experience working with families in challenging situations, especially in multi-agency settings. Be ready to explain how you navigated these environments and built partnerships with various agencies.

✨Understand Safeguarding Practices

Familiarize yourself with safeguarding and child protection practices relevant to the role. Be prepared to discuss how you would ensure the safety and well-being of children during family visits.

Family Engagement Manager (Scale 2)
PACT Apply now
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  • Family Engagement Manager (Scale 2)

    London
    Full-Time
    28800 - 43200 £ / year (est.)
    Apply now

    Application deadline: 2026-12-12

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    PACT

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