Assistant Reception Manager

As Assistant Reception Manager at Holiday Inn Manchester City Centre, you will be responsible for supporting the Reception Manager with the following:

• Finding innovative ways to put a smile on your customers' faces.
• Ensuring your reception and reservations teams are committed to delivering an outstanding guest experience.
• Driving sales opportunities and maximising revenue and occupancy levels.
• Leading and developing your team with a focus on delivering an enhanced experience.
• Keeping up to date with competitor hotels and the local market and seeking new business.

Is this role right for me?

• You will already be an experienced Reception/Reservations/Assistant Reception/Front Office Manager with experience leading and developing a team.
• Focused on results, you are committed to finding innovative ways to drive forward customer experience.
• You will be highly commercial and driven, with a passion for delivering results.
• If you are people-centred and up for rolling your sleeves up and getting involved, this role is perfect for you!

What's in it for me?

• Worldwide travel discounts.
• Use of onsite gym.
• Uniform provided.
• Subsidised car parking, subject to availability.
• Everyday discounts at high street stores.
• Meals on shift.

The Holiday Inn Manchester City Centre is a 4-star, 298-bedroom hotel located in the City Centre, less than a 5-minute walk from Piccadilly Railway Station, with 12 event rooms that cater for up to 150 people, along with two canal-side terraces for outside events. Consistently ranked in the top six on Tripadvisor and named number one Holiday Inn in the UK for three years running.