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For Companies At a Glance
- Tasks: Help customers find the best motorcycle insurance and guide them through the process.
- Company: Join Lexham Insurance, a vibrant team in the heart of Diss, focused on customer satisfaction.
- Benefits: Earn a competitive salary with bonuses, flexible hours, and optional overtime to boost your earnings.
- Why this job: Enjoy a fast-paced environment, career growth, and a supportive team that feels like family.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Receive top-notch training and work in a buzzing office atmosphere.
The predicted salary is between 26000 - 28000 £ per year.
Join a fantastic team and kickstart your career in insurance! Looking for a dynamic, office-based customer service role with some soft sales targets and great incentives? Michelle Denny Recruitment is thrilled to partner with Lexham Insurance as we grow their team of Customer Service Sales Advisors in Diss.
Salary & Perks
- Basic Salary: £26,000 per year with On-Target Earnings (OTE): £28,000+
- Additional commission and company benefits
- Location: Diss – a buzzing hub where you’ll be right at the heart of the action!
What You'll Be Doing
- Helping customers find the best motorcycle insurance – guiding them smoothly through the process.
- Gathering key details to provide the perfect policy match.
- Working towards achievable targets with plenty of support along the way.
No prior insurance experience? No worries! You’ll receive top-notch training and development opportunities to help you grow and shine in your role. The team is friendly, supportive, and always ready to welcome you with a smile!
Your Work Schedule
- The offices are open: Monday to Friday | 8.30am - 7.00pm
- Saturday | 9.30am - 4.30pm
- You'll work on a rotating 3 week rota with an average 37.5-hour, 5-day week, giving you plenty of time to plan your life!
- Saturday: 9:30am – 4:30pm (every other, with a weekday off to balance it out!)
- Optional overtime available if you want to boost your earnings!
Why You’ll Love This Job
- A buzzy, fast-paced environment that keeps things exciting.
- Career growth opportunities, including industry qualifications.
- First-class training & support – no experience needed!
- Join a team that feels like family, where your hard work is valued.
Ready to take the next step? Contact Julie Cloke for a chat, or simply apply online – we’ll be in touch soon! We can’t wait to hear from you – good luck with your application!
Customer Service Advisor employer: Michelle Denny Recruitment
Contact Detail:
Michelle Denny Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially motorcycle insurance. Understanding common terms and policies will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since this role involves chatting with customers, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your ability to work towards targets by sharing examples from previous experiences, even if they are not directly related to sales. Highlighting your goal-oriented mindset can impress potential employers.
✨Tip Number 4
Research Lexham Insurance and their company culture. Being knowledgeable about the company will allow you to tailor your responses during interviews and show that you’re genuinely interested in becoming part of their team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and any soft sales skills. Use keywords from the job description to demonstrate that you understand what the role entails.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet sales targets. Mention why you are interested in working for Lexham Insurance and how you can contribute to their team.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully interacted with customers in the past, as this role heavily relies on effective communication.
Highlight Willingness to Learn: Since no prior insurance experience is required, express your eagerness to learn and grow within the company. Mention any previous training or development experiences that have prepared you for this role.
How to prepare for a job interview at Michelle Denny Recruitment
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service roles, so let your passion for helping others shine through during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or how you ensure customer satisfaction. Practising your responses will help you feel more confident.
✨Highlight Your Communication Skills
Since this role involves chatting on the phone, be ready to demonstrate your communication skills. Use clear and concise language, and don’t hesitate to share examples of how you've effectively communicated in past roles.
✨Research the Company
Familiarise yourself with Lexham Insurance and their values. Understanding their mission and the services they offer will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
