Clinical Project Advisor in Eastleigh, Hampshire

Are you a registered clinical professional looking for a change in your job? If so, this may be the role for you! Our Health team has a fantastic opportunity for a Clinical Project Advisor to join our supportive team of qualified healthcare professionals, claims data analysts and customer experts. You will play an integral role by providing knowledge, skills and expertise to help the business meet the needs of our Private Medical Insurance customers. It's a fantastic opportunity for someone who wants to use their phenomenal knowledge of chronic conditions and collaborate with others in a professional environment.

This role is key to our business as you will protect customers and staff by ensuring that clinical decisions relating to cover and treatment provision are in line with standard medical practice and UK health philosophy. Maintaining guidelines and a level of technical awareness, product knowledge and building relationships with other business areas are equally important within this role as you will have an influence on internal functions to improve the end-to-end customer journey. You may also be required to act as a key contact for clinical demands from customer-facing staff identifying areas for improvement, working with claims consultants to ensure information is worded and presented in a way which best supports our customers and advisors.

Skills and experience we are looking for:

• Hold a clinical qualification (e.g. nursing, physiotherapy, medicine) and currently registered with a professional regulatory body
• Working at (or the equivalent of) NHS Band 6
• Chronic disease management
• A great understanding of the UK health system, both NHS and private (desirable)
• Experience in Private Health Insurance or Case Management Company (desirable)
• Strong experience and knowledge of working with chronic conditions and comfortable applying clinical knowledge outside of the direct treatment of patients
• Excellent teamwork skills and confident communication skills and not afraid to ask questions or challenge set processes if necessary

What you'll get for this role:

• Starting salary circa £38,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 8% of annual salary
• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• 29 days holidays plus bank holidays, and you can choose to buy or sell up to 5 days
• Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan
• Brilliantly supportive policies including parental and carers leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• 3 paid volunteering days to help others
• Support and tools for your wellbeing

Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here. We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.