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- Tasks: Join our team as a Gas Engineer, handling repairs and servicing with a focus on customer satisfaction.
- Company: Sureserve Group is a leading provider of compliance and energy services across the UK.
- Benefits: Enjoy competitive salary, overtime opportunities, 28 days leave, and enhanced family leave.
- Why this job: Be part of London's largest gas contractor, offering job security and career progression in a diverse environment.
- Qualifications: Valid ACS qualifications, full UK driving licence, and customer service experience preferred.
- Other info: We celebrate diversity and provide reasonable adjustments throughout the recruitment process.
The predicted salary is between 30400 - 40000 £ per year.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services.
We have an exciting opportunity for an experienced Gas Engineer to join our growing team. The successful candidate will be responsible for:
- Carrying out day-to-day repairs
- Fault finding
- Completing annual servicing visits
- Meeting first-time fix targets
- Maintaining high-quality standards
- Focusing on customer satisfaction
- Attending jobs on time, notifying the contact centre/customer of any delays
The successful candidate will have:
- Valid ACS & other relevant gas qualifications
- Full UK Driving Licence (less than 6 points)
- Experience within Social Housing desirable, but not essential
- Experience delivering high levels of customer service
- The ability to work with a diverse customer base
What we can offer you:
- Additional earnings via ECO
- Overtime opportunities
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
- Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Business: Sureserve Compliance South
Locations: Guildford
Monthly salary: £38,000 - £50,000
Employment type: Full-time
Contact Detail:
Sureserve Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer
✨Tip Number 1
Familiarise yourself with the specific requirements of the Gas Engineer role at Sureserve. Make sure you understand the importance of customer satisfaction and how it plays a crucial role in their operations.
✨Tip Number 2
Network with current or former employees of Sureserve to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their values during the interview.
✨Tip Number 3
Prepare to discuss your experience with fault finding and repairs, as these are key responsibilities in the role. Be ready to share specific examples that highlight your problem-solving skills and technical expertise.
✨Tip Number 4
Showcase your commitment to ongoing professional development. Mention any additional training or certifications you have pursued, especially those related to social housing or customer service, to stand out as a candidate.
We think you need these skills to ace Gas Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Gas Engineer. Focus on your ACS qualifications, any previous work in social housing, and your ability to deliver high levels of customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the role at Sureserve Compliance South. Mention your passion for the industry, your commitment to customer satisfaction, and how your skills align with their needs.
Highlight Relevant Experience: In your application, emphasise any experience you have with fault finding, servicing visits, and maintaining high-quality standards. Use specific examples to demonstrate your capabilities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the engineering field.
How to prepare for a job interview at Sureserve
✨Showcase Your Qualifications
Make sure to highlight your ACS and any other relevant gas qualifications during the interview. Be prepared to discuss how your certifications make you a suitable candidate for the role.
✨Demonstrate Customer Service Skills
Since customer satisfaction is key for Sureserve, share examples of how you've successfully handled customer interactions in the past. This will show that you understand the importance of service in this role.
✨Prepare for Technical Questions
Expect to be asked about fault finding and repairs. Brush up on your technical knowledge and be ready to explain your problem-solving process clearly and confidently.
✨Discuss Your Experience with Diverse Clients
Sureserve values a diverse customer base, so be ready to talk about your experience working with different types of clients. Highlight any specific challenges you faced and how you overcame them.
