Are you passionate about shaping the future of product innovation? You’ll have the opportunity to drive impactful change and deliver exceptional value to our clients.
As a Supplier Payment & Income Attribution Product Manager in Global Supplier Services team, you will play a key role in innovating new product offerings and leading the end-to-end product life cycle. You will act as the voice of the customer, developing profitable products that provide value and ensuring successful product launches. Collaborating with cross-functional teams, you will focus on delivering high-quality products that exceed customer expectations., * Establish a product vision aligned with business priorities, user needs, and market trends to advance research.
-
Develop a strategic product roadmap balancing business value, user needs, and technology strategy.
-
Communicate the product roadmap to ensure transparency and buy-in from GSS business leaders and firmwide stakeholders.
-
Build strong relationships with UX Research & Design, Software Engineering, and Operations leads to define product direction and deliver on the roadmap.
-
Define budget and resource allocation proposals with UX and Software Engineering; lead business case creation and socialization for investment needs.
-
Define, track, and measure product success using Key Performance Indicators and Objectives and Key Results.
-
Become an expert on product users and their environments through empathy; create a holistic listening strategy to measure user sentiment (CSATs) and leverage trends in customer support issues for prioritization.
-
Be the expert on the product, capable of answering complex questions about its functionality.
-
Manage backlog, use a prioritization framework to evaluate features, and act as the product owner in the scrum delivery framework, decomposing features into user stories.
-
Lead prototyping efforts with UX to test designs with users before building, ensuring the right solutions are developed first.
-
Prepare the organization for releases by managing UAT testing cycles, conducting demos, and providing training., * Establish a product vision aligned with business priorities, user needs, and market trends to advance research.
-
Develop a strategic product roadmap balancing business value, user needs, and technology strategy.
-
Communicate the product roadmap to ensure transparency and buy-in from GSS business leaders and firmwide stakeholders.
-
Build strong relationships with UX Research & Design, Software Engineering, and Operations leads to define product direction and deliver on the roadmap.
-
Define budget and resource allocation proposals with UX and Software Engineering; lead business case creation and socialization for investment needs.
-
Define, track, and measure product success using Key Performance Indicators and Objectives and Key Results.
-
Become an expert on product users and their environments through empathy; create a holistic listening strategy to measure user sentiment (CSATs) and leverage trends in customer support issues for prioritization.
-
Be the expert on the product, capable of answering complex questions about its functionality.
-
Manage backlog, use a prioritization framework to evaluate features, and act as the product owner in the scrum delivery framework, decomposing features into user stories.
-
Lead prototyping efforts with UX to test designs with users before building, ensuring the right solutions are developed first.
-
Prepare the organization for releases by managing UAT testing cycles, conducting demos, and providing training
-
Several years of experience in software product management.
-
Experience as a Product Owner in a SCRUM team.
-
Proficiency with development tracking tools such as Confluence and JIRA.
-
Business acumen with ERP systems in Accounts Payable and Accounts Receivable modules.
-
Familiarity with mock-up and prototyping tools like Figma and Lucid.
-
Understanding of design thinking techniques (empathize, define, ideate, prototype, and test).
-
Ability to explain complex concepts to novices.
-
Comfort with presenting to large audiences.
-
Capability to lead meetings with challenging participants.
-
Highly organized and mission-driven with strong self-management skills.
Contact Detail:
JPMorganChase Recruiting Team