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For Companies At a Glance
- Tasks: Manage client relationships and provide outstanding customer service.
- Company: Join a well-established firm with a strong portfolio of high net worth clients.
- Benefits: Enjoy a competitive salary plus excellent benefits, including potential remote work options.
- Why this job: Be part of a dynamic team focused on innovation and continuous improvement in client service.
- Qualifications: Must have 18 months of insurance experience and Cert CII qualification.
- Other info: Experience with Acturis is a plus but not essential.
The predicted salary is between 30000 - 45000 £ per year.
Job Description
Insurance Account Handler
Salary £50k – £65K Subject to Experience Plus Excellent Benefits
We are looking for an experienced Insurance Account Handler with a proven track record of managing client relationships. You will ideally have proven experience working with high net worth clients and demostrate a passion for providing oustanding customer service standards. Working with a well established existing portfolio of clients, you will support both colleagues and managers in managing client requirement in a professional, knowledgable and confident manner.
The personal qualities you will have:
- You will have enthusiasm about working with our clients and delivering a great client experience.
- Motivation to deliver consistently and to high standards.
- Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes).
- Personable approach in both written and verbal communication with our team, suppliers and clients alike.
- Personal self-management which enables effective organisation, time management and efficient completion of work.
- Cert CII qualified.
What you will need to know and be able to do, to a high standard:
- Minimum of 18 month previous insurance experience.
- Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective.
- Competent technical ability in all aspects of general insurance business.
- Good technical and administrative knowledge of dealing with claims.
- A high competence of regulatory compliance relating to the day to day handling of commercial business.
- Work with a full understanding to ensure compliance standards are met.
- Good Microsoft Office systems knowledge, including excel.
- Experience of Acturis system desired but not essential.
Insurance Account Handler employer: DreamSearch Ltd
Contact Detail:
DreamSearch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Familiarise yourself with the Acturis system, even if it's not essential. Understanding how this software works can give you an edge over other candidates and show your initiative to learn.
✨Tip Number 2
Brush up on your regulatory compliance knowledge. Being well-versed in compliance standards will demonstrate your professionalism and commitment to maintaining high industry standards.
✨Tip Number 3
Prepare to discuss your experience with high net worth clients. Highlight specific examples of how you've successfully managed these relationships and delivered outstanding customer service.
✨Tip Number 4
Showcase your organisational skills during any interviews. Be ready to explain how you manage your time and prioritise tasks effectively, as this is crucial for the role of an Insurance Account Handler.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance, particularly with high net worth clients. Emphasise your customer service skills and any relevant qualifications, such as Cert CII.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your motivation to deliver high standards. Mention specific examples of how you've successfully managed client relationships in the past.
Highlight Relevant Experience: In your application, clearly outline your previous insurance experience, especially your ability to handle technical information and claims. This will demonstrate your competence in the field.
Showcase Your Communication Skills: Since the role requires strong written and verbal communication, provide examples in your application of how you've effectively communicated with clients and colleagues in previous roles.
How to prepare for a job interview at DreamSearch Ltd
✨Showcase Your Client Management Skills
Be prepared to discuss your experience managing client relationships, especially with high net worth clients. Share specific examples of how you've successfully handled client needs and maintained strong relationships.
✨Demonstrate Your Customer Service Passion
Highlight your commitment to outstanding customer service. Think of instances where you went above and beyond for a client and be ready to explain how that positively impacted their experience.
✨Prepare for Technical Questions
Since the role requires a good understanding of insurance processes and regulations, brush up on your technical knowledge. Be ready to explain complex information in a clear and concise manner, as this will demonstrate your ability to communicate effectively with clients.
✨Exhibit Your Organisational Skills
Discuss your time management and organisational strategies during the interview. Provide examples of how you prioritise tasks and manage your workload efficiently, as these skills are crucial for success in this role.
