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- Tasks: Manage client accounts, handle payments, and ensure accurate settlements.
- Company: Guy Carpenter is a global leader in risk advisory and reinsurance solutions.
- Benefits: Enjoy hybrid working, professional development, and a vibrant, inclusive culture.
- Why this job: Join a progressive team, gain valuable experience, and make a real impact.
- Qualifications: Knowledge of accounts, settlement, and reinsurance principles required.
- Other info: Flexible work environment with opportunities for growth and mentorship.
The predicted salary is between 36000 - 60000 £ per year.
Our Client Support Services department has an opportunity for a Senior Fiduciary Technician to work in the Facultative Team. This is available on a hybrid basis, offering home working for 2 days, with the other 3 days based in our office in Witham.
As a Fiduciary Technician, you will be securing agreement and settlement of balances with our Clients or markets, handling & allocating payments and receipts for your own clients which includes unique lines of business, programme structures and reinsurance reporting requirements.
What can you expect?
- Work with Reinsurance professionals across Witham and London
- Gain significant experience of working within a technical capacity for a Broker
- Apply your experience and further development within a role that's truly progressive
- Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk
We will rely on you to:
- Take responsibility for own workload, including where necessary definition of cases and associated issues.
- Work with a high degree of autonomy in relation to more routine aspects, liaising effectively with senior colleagues where guidance or escalation is required.
- Partner with the Operations Specialists to support with root cause analysis and develop improved processes, protocols, and behaviours to improve outcomes in the future.
- Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due.
- Liaise effectively with Client Service Support and Guy Carpenter client-facing colleagues where necessary to ensure a coordinated approach is taken.
- Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management.
- Support wider CSS activities where required, including but not limited to quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives.
- Duties to support client base include transactional processing, follow-up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity.
What you need to have:
- Accounts & Settlement knowledge.
- Knowledge of currency transactions and Re/insurance concepts and principles, laws and regulatory requirements (i.e., FCA).
- Track record of successful client account management, relationship management, engagement and development.
- Successful management of workload; able to manage expectations of all clients and stakeholders.
- Data management and analytical skills.
- A strong client focus and good at problem-solving to reconcile and unravel payment queries.
What makes you stand out:
- Experience of Insurance or Reinsurance accounting and settlement activities.
- Knowledge of Bureau markets.
- Exposure to working with currencies.
- Having provided guidance by mentoring and/or training colleagues.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Guy Carpenter, a business of Marsh McLennan (NYSE: MMC), is a leading global risk advisory and reinsurance specialist and broker. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of all kinds. We are an equal opportunities employer. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
Senior Accounts and Settlement Technician (Fiduciary Team) | Witham, UK employer: Marsh & McLennan Companies, Inc.
Contact Detail:
Marsh & McLennan Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Accounts and Settlement Technician (Fiduciary Team) | Witham, UK
✨Tip Number 1
Familiarise yourself with the specific reinsurance concepts and principles mentioned in the job description. Understanding these will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance and reinsurance sectors, especially those who work in accounts and settlement roles. This can provide you with insights into the industry and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with managing client accounts and resolving payment queries. Be ready to share specific examples that highlight your problem-solving skills and client focus.
✨Tip Number 4
Research Guy Carpenter and their approach to client service support. Understanding their values and culture will help you align your responses during the interview and show that you're a good fit for their team.
We think you need these skills to ace Senior Accounts and Settlement Technician (Fiduciary Team) | Witham, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Accounts and Settlement Technician position. Familiarise yourself with the key tasks such as managing client accounts, handling payments, and liaising with colleagues.
Tailor Your CV: Customise your CV to highlight relevant experience in accounts and settlement, particularly in insurance or reinsurance. Emphasise your knowledge of currency transactions and any previous roles that involved client account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your problem-solving skills and ability to manage workloads effectively, as these are crucial for the position.
Highlight Relevant Skills: In your application, be sure to highlight your analytical skills, attention to detail, and client focus. Provide examples of how you've successfully managed client relationships and resolved payment queries in the past.
How to prepare for a job interview at Marsh & McLennan Companies, Inc.
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of accounts and settlement processes, especially in relation to reinsurance. Be prepared to discuss specific examples from your past experience that demonstrate your expertise in handling complex transactions and your familiarity with regulatory requirements.
✨Demonstrate Problem-Solving Skills
Since the role requires a strong client focus and problem-solving abilities, come prepared with examples of how you've successfully resolved payment queries or reconciled accounts in the past. This will show your potential employer that you can handle challenges effectively.
✨Emphasise Relationship Management
The job involves significant client interaction, so be ready to discuss your experience in managing client relationships. Share instances where you've built rapport with clients or stakeholders and how that has positively impacted your work.
✨Prepare for Questions on Process Improvement
As the role includes partnering with Operations Specialists to improve processes, think about times when you've contributed to process enhancements. Be ready to discuss your approach to root cause analysis and any successful initiatives you've led or been part of.
