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- Tasks: Analyse data to optimise credit strategies and support customers in financial difficulty.
- Company: Join Next, a leading FTSE-100 fashion retailer with over 35,000 employees.
- Benefits: Enjoy discounts, bonuses, flexible working, and access to health and wellbeing services.
- Why this job: Make a real impact using data while developing your career in a dynamic team.
- Qualifications: Experience in analysis and collections strategy; proficiency in SQL or Python is essential.
- Other info: Hybrid working model with one day in the office; supportive workplace adjustments available.
The predicted salary is between 36000 - 54000 £ per year.
Location: Head Office, Leicester (Hybrid working 1 day a week in the office)
Salary up to £45,000 plus bonus & benefits
At Next we have a great opportunity for an analyst to join our growing Credit and Risk team as a Collections Strategy Analyst. As a team, we are responsible for analysing all aspects of our £1.3B credit portfolio and using data to drive insight on how we can optimise our customer proposition and business profit. You’ll be at the heart of understanding our credit customers and designing, testing and implementing strategy changes to help support those that are in financial difficulty and may be finding it challenging to pay their NEXT account. This is a brilliant opportunity for someone who has great data analysis skills and a real curiosity about solving business problems.
You will:
- Produce regular reporting and carry out complex analysis, using multiple data sources.
- Comment on trends, adding value through contributing ideas and solutions to any problems or opportunities identified.
- Continuously review and refine collection strategies to improve recovery rates and drive good customer outcomes, ensuring that they are empathic, fair and compliant with all relevant regulations and industry standards.
- Build and present reporting and strategy recommendations relating to collections strategy at internal and external meetings where required.
- Work with internal and external teams to deliver these strategies. This could be across contact centre, marketing, customer experience, and tech.
About you:
- You will have experience of working in an analyst position or have a highly numerate/analytical background.
- Experience in Collections or Collections Strategy is essential.
- You will be a natural problem solver and enjoy working logically.
- You will have an eye for detail and the drive to get under the skin of complex business challenges.
- You will enjoy working with a diverse multi-discipline team to deliver results at pace.
- You will have experience of working with the following; Excel/SQL/Python/SAS/PowerBI.
- You will have strong verbal and written communication skills, to most effectively present your insights and gain buy-in to implement change.
This isn’t a checklist and we don’t expect you to tick every box, but a strong desire to learn fast, get stuck in and deliver value is essential. If you think that sounds like you, then we’d love to hear from you and find out if a career at Next could be your next great move!
Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
Apply Before: 04/15/2025, 02:34 PM
For further information, and to apply, please visit our website via the “Apply” button below.
Collections Strategy Analyst employer: ACCA Careers
Contact Detail:
ACCA Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Strategy Analyst
✨Tip Number 1
Familiarise yourself with the latest trends in collections strategy and data analysis. Understanding current industry practices will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the credit and risk sector, especially those who work in collections strategy. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your SQL and Python skills, as these are essential for the role. Consider working on personal projects or online courses that allow you to showcase your analytical abilities using these tools.
✨Tip Number 4
Prepare to discuss specific examples of how you've used data to solve complex problems in previous roles. Being able to articulate your thought process and the impact of your solutions will set you apart from other candidates.
We think you need these skills to ace Collections Strategy Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis and collections strategy. Use specific examples that demonstrate your analytical skills and problem-solving abilities, particularly with tools like SQL or Python.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of the Collections Strategy Analyst position, and mention any specific projects or achievements that showcase your skills.
Showcase Your Analytical Skills: When describing your previous roles, focus on your analytical tasks. Include details about the types of data you worked with, the analyses you performed, and the impact your insights had on business decisions or strategies.
Prepare for Potential Assessments: Be ready to demonstrate your analytical thinking and problem-solving skills during the application process. This could involve case studies or practical assessments related to data analysis, so brush up on relevant techniques and tools.
How to prepare for a job interview at ACCA Careers
✨Showcase Your Analytical Skills
As a Collections Strategy Analyst, your ability to analyse data is crucial. Be prepared to discuss specific examples of how you've used tools like SQL or Python to solve complex problems in previous roles.
✨Demonstrate Problem-Solving Abilities
Highlight your natural problem-solving skills during the interview. Share instances where you tackled challenging business issues and the strategies you implemented to overcome them.
✨Communicate Clearly and Effectively
Strong verbal and written communication skills are essential for this role. Practice presenting your insights and recommendations clearly, as you'll need to gain buy-in from various stakeholders.
✨Understand the Company’s Values
Familiarise yourself with Next's customer-centric approach and values. Be ready to discuss how you can contribute to improving customer outcomes while ensuring compliance with regulations.
